Idea Cellular Complaints & Reviews

Hello sir ;my name is sagar. I have playing a contest in idea cellular rs.35 charg. And i have win 4 coupon of rs.35 recharge. But when i have redeem this coupon on website said me coupon expride. After that i have contect idea coustmer care they have said i have not responsible of this but they have t&c said coupon validity is 30 days. And i have received coupon on 2 days ago. I have many time complaint they coustmer care but not respond me.. I have attached screenshot of them coupon. Plsss help me my contact no.[protected]

I ported my sim from jio to idea... But sim havenot been activated since 10 days.. They promised it will activte in 2 days.. The customer care also not responding proper answer.. Kindly help.. My alternate no. Is.[protected]. Worst service to the customers from the idea cellular.. Nd the customer care.. It already more than 10 days and the issue has not been sloved. Kindly look in to it
Thanking you.

I ported my sim from jio to idea dated 29.6.19... But sim havenot been activated since 10 days.. They promised it will activte in 2 days.. The customer care also not responding proper answer.. Kindly help.. My alternate no. Is.[protected]. Worst sevice to the customers by the idea cellular and customer care. Hope you kindly resolve the issue.. Kindly look in to it

I tried to send port message to 1900 from my idea number [protected] by using format port to port. How ever the messages are not being sent, it shows sending failed. I have tested sending messages to other numbers and it works but messages sent to 1900 are being blocked. I have talked to idea customer care who repeatedly states that they couldn't find any reasons why port messages wouldn't be delivered. Please help

Dear sir/madam. My mobile no Idea postpaid [protected]. I have done now Bsnl. But until u haven't my security money 199rs and advanced money 199.22rs, by my address. What happened, now I had gone idea office and he said that money will not return, what happened

I am not able to make any outgoing calls even though the network is full in my phone and i am not able to get any incoming calls also.
It coming switch off or out of coverage everytime.
It has become very frustrating now.
I have tried everything like restarting the phone and removing the sim card and inserting again.
Everytime its coming no network only emergency calls
Please look into the matter.

From last two months the internet data on my number is not working properly in this matter i registered complain on customer care again and again but there is no solution till today. You can check my problem from your office here i state that not working of internet on idea is not only my problem but you inquire from your resources the large number of idea facing this problem from long time and they port his/her connection from idea to another company.
So i request you to resolve the problem of internet immediately.

My idea number is [protected], from last two months the internet data on my number is not working properly in this matter i registered complain on customer care again and again but there is no solution till today. You can check my problem from your office here i state that not working of internet on idea is not only my problem but you inquire from your resources the large number of idea facing this problem from long time and they port his/her connection from idea to another company.
So i request you to resolve the problem of internet immediately.

I want to Port my current Idea SIM to Airtel which i am unable to do so right now as Idea has blocked 1900 number. I tried sending PORT message several times but it failed. I have tried contacting Idea customer care too but they didnt help me. Look into this matter and solve as early as u can.

I was suppose to get refund while converting postpaid to prepaid.
It has been more than 10 months, still I didnt received refund from idea.

I have complained to
appellate.[protected]@vodafoneidea.com and [protected]@vodafoneidea.com
but not received any proper response from them.

It is very pathetic for asking same question again and again.

Two months back fed up of their stupid network coverage i decided to port my number to airtel. I went to the airtel store and typed a message to idea for the code of mnp. Immediately after the code was received, i received a call from their customer care asking about the issue on facing. Then i explained it to him and he assured that withinn 19 hours your problem will be solved and a person from the network tower department or something would contact me for the same. So i changed my mind and decided to give a chance. Even past 24 hours the issue was still there. But i decided to wait for the call which i received after a week. The lady assured me within 3 days the issue will be resolved as they have upgraded the tower. But even till this moment, the network sucks. I had to shell out almost rs 300 to recharge my number just waiting for their network improvement. Now i'm really furious and definitely going to port to airtel but i just need to complain about these fraudsters.

Sir,
I have been receiving all same message in multiple times(5-20) since 1 month in my IDEA number. My idea number is [protected]. I have contacted with their customer care 3 times through call, email, chatting. But they blame on message senders like Amazon, phonepe, paytm, netmeds etc and also my friends.
Please solve my problem as soon as possible.
Thank you
Swastik Singha Ray
[protected]

In july i've shifted to idea postpaid service expecting better network coverage & good internet connectivity.in these 6 weeks span i've raised 2 complaints about coverage & internet.

I've noticed that idea is really in hurry to close the complaint saying "we have system update plan in next 2-3 days & you will get the problem resolved by then".

Both the times i've clearly mentioned that you first resolve the issue, call back me in "said" 2-3 days & then close my case which never happened. They simply put status as complaint is resolved.

I mean what kind of approach do the idea have towards the complaints? Do idea really want to resolve it? Or just want to increase the service hit rate by closing the open complaints?

Pradeep
[protected]

My 50 rupees has been deducted form my mobile no for some rubbish game and they are not refunding it for my idea no. [protected]
Please refund my money back...
I'm using some old phone purchased 2n hand.. I'm very poor and don't have enough money to spend on phone recharges and these idea network has deducted my phone balance please ask to refund them than you.

Hi,
I am loosing my trust from idea. They have deducted my money from my prepaid balance for activating sport voice alert that is Rs 5.
As i had a communication with idea customer care person, he said i ask them to activate this stupid notification. So I ask him for proof for my positive response to sport alert he said they don't have it. Then I said now onwards I won't pick up any call from idea he said okay ma'am!!🙄
Not at all courteous!!
I want my 5rs in my idea balance back or send me proof!!
Or you mean whenever I will recieve idea's call then my money will be deducted. This is first time after several months that I recieved the idea call and what they have done deducted my money! Why?

Even after non usage of sim for more than a year, and giving request to cancel my post paid sim before 6 months through email. I am being charged amount every month. Now idea network ppl are harassing me through phone every day and asking me to pay the amount for a sim which i had not been using for more than a year now. My number is [protected]. I had initially asked for the procedure to cancel the sim, they had told me to write an email...

Hello,

I ported my jio phone number to idea recently. Today my jio network got disconnected in the morning and i inserted my idea sim. I was advised by idea agent to call 59059 after inserting idea sim. When i tried calling the above mentioned number, it does not connect (Call ended). Kindly resolve this issue as soon as possible.

Thank you.

Hi,

Yesterday suddenly sim card not working when network search in automatic mode unable to register error comes .

It is not showing network and had tried on another mobile as well than also unable to register error is coming up.

Kindly look into the matter as soon as possible.

Mobile no : [protected]
Idea

I tried to send port message to 1900 from my idea number [protected] by using format port to port to jio. How ever the messages are not being sent, it shows sending failed. I have tested sending messages to other numbers and it works but messages sent to 1900 are being blocked. I have talked to idea customer care who repeatedly states that they couldnt find any reasons why port messages wouldnt be delivered. Please help

Sir,
My idea no [protected]. I want to port my number to some other operator. However i am not able to send message to 1900 from my idea number. It shows the message "failed to send message. Pls review and send again." i have been sending the message multiple times. But the problem still exist. I request you to please look into this matter and resolve the same at the earliest.

Manish parate
Idea no:[protected]