Idea Cellular Complaints & Reviews

Hello,
Idea company charge me extra bills in my account on not given no. (Not used by my account). But they say this number is in your account.
They calling me every month and told me they will sort out this, but they didn't yet. And every month it start from beginning any apply monthly rentals.
And second thing they converted my employee no in prepaid without paying bill amount.

Hi. I never subscribed for dindo subscription for my phone number and yet it was activated. I have been unknowingly paying rs 150 for the past few months for a service i did not subscribe for. The operator has brought this information to my notice right now.
I want a full refund of the unnecessary amount i have been paying for, whose benefits i haven't enjoyed. Kindly curtail to the same.

Idea deducted rs. 99 from my main prepaid balance without any reason. When i called cc they behave me rudely and cant give any logical reason for deduction
They said i download something chargable content but i didnt download anything
Message from idea

Dear customer,
Thank you for downloading newarrival_gm from indiagames.
You have been charged rs. 99
Your balance is rs. 311.08

I didnt download any idea game.. Or anything else... My mobile lay down and suddenly message came in it for balance deduction
Hate idea for this thing
I'll port out from idea my all 5idea number which my family using now... If idea didnt resolve this issue properly...

I am not downloading animation from nazara your sms idea cms charge 100 rupees downloading animation from nazara but i am not downloading i request please my 100 rupees refund my balance
Regards
Plz refund my 100 rs to my balance
How could u download automaticly illegally... So plz i want my money back... As soon as possible..

I have received an email from idea to attend lok adaalat pune for settlement of account of rs. 516. I had disconnected my account three days before the month end for which i had paid full amount. I don't understand how i am liable to pay the amount. Please guide on what i can do. This is highly unprofessional. I don't think i am liable to pay this amount. Can anyone also tell me if there is a clause in idea's agreement to pay 1 month extra bill before terminating the connection? I had even confirmed with their executive that i am getting reminders to pay the amount and they said you can ignore it.

Sir
I had applied for postpaid to prepaid conversion of my idea no. [protected] from idea centre in lalkuan district nainital u. K. He said that it is 7 days process, and your number will be switched off for 2 days. But my number get off the same day i register. Today is the 3rd day but my is still switched off. I am facing much problem due to this. Please do the needful.
My complaint number is c[protected]

Hi,
After calling a toll free number[protected], from my idea cellular mobile ([protected]), the account balance is deducted totally and the call got disconnected. Upon inquiring with the idea customer care executive, the first person (Koteswararao) who received my call, couldn't answer why the balance got deducted and responded like he'll transfer the call to his higher executive. And after the call got transferred to his senior (Sheikh akbar), he responded very vaguely and suggested me not to make any calls to the toll free number.

Here, i just wanna know why the network providers are looting people by providing less information??

Automatic balance deduction on my idea number on 8/2/18 by activating vas on its own. The company is saying that i have pressed the *123# keys and activation is done by me. But in real i didn't press any key and not followed any process of vas activation on my number. Idea is making fool of it's customers by forcefully activating its services and deducting balance automatically without customer's willingness. Idea #shameful act.

My broadband account no. is[protected]. I had sent email to terminate my account on 13/7/2016 before generation of new bill for Aug 2016 (generated in advance on 1st Aug), as I was moving to a new place where there is no Idea broadband service.

Renuka from Idea broadband customer service team asked to drop an email 48 prior to disconnection date. I dropped an email on 28/07/2016, as suggested but STILL THE BILL for Aug 2016 WAS GENERATED.

I raised a service request/ complain ticket with iDEA - TCT[protected] immediately on 01/08/2016, which was closed with a resolution that I should not use internet and NOT PAY THE BILL.

Now after 1.5 years they have sent me repeated LOK NYALAYAY notice for non-payment of bill, which should not have been generated in the first place. Attaching all the proof of email conversation. Please help me resolve this ###.

My idea sim was lost and i have blocked the sim through customer care, still my postpaid bill is getting generated for each month. They have collected the bill amount from my home without informing me about the same. Its really frustrating to deal with idea customer care as they are not responding to any queries properly.
Kindly refund my money (Bill amount collected) and stop generating the bill for the same number.

Sir i recharged in my idea no. [protected] but amount not reached in my account but when i checked my transaction in free recharge account then show transaction complete. So after all i call in idea costumer care they told me your recharge not success. So please take action

My transaction id-fcvc[protected]

Amount - 39

Ankit sachan

Please help me

Sir, i have idea prepaid number [protected] in haryana circle. I am regularly getting flash messages from your side which are chargable also. I had requested through customer care to stop these messages but to no avail as i have been charged multiple times. Please stop these messages or i shall have to discontinue using idea prepaid. 2 times i have pay 99 rupees unwated service download on my phone automatically. So please stop this flash message.

Idea company has not refund my security amount to rs 463/- wrongly paid by me to limit enhancement feature and seized by them till dated even after porting my number... This amount was not been refunded or adjusted against bill amount for the whole year i used the service... I have complained many time while using the number but no initiative being taken by them and assured myself to be refunded if i port.. But even after porting i dint get my security back...

My number : [protected]

Almost from past two months am receiving calls and I am not able to call anyone properly. I have to try multiple times to make a call. For income calls people have to try hundred times. I have raised these many complaint:[protected],[protected],[protected]
But no proper response till and without any resolution complaints has been closed without my confirmation.

Interest is working fine without any issues.

Dear sir,
I am using an idea mobile no. [protected]. My balance was deducted by rs. 20 between on 8-2-2018 automatically. I contacted with customer care... But he said that "you have activated the india game service" which i haven't

They are activating the packages of their own without my concern which is wrong. And something is to be done about it.

Idea deducted rs. 35 by automatically activating biscoot store pack service without any information and without my consent. When i enquired with idea customer care operator she refused to refund the deducted amount. The operator insisted that i have clicked some link which downloaded the pack but i don't remember to have done anything like that. This is a matter of cheat with customers and i expect idea to be ensure such deductions are avoided in future even if this time they can't afford to pay back the irrelevant deducted amount.

I am receiving this from idea where in my connection with idea was already terminated on - 28 feb 2017 still you have generated 3 months bill without any usage.

Case no.:- lok-b/feb18/1974

Dear customer,

Greetings of the day.

This is to inform, you are requested to attend lok adalat at pune district legal services authority, district court, shivajinagar, pune 411005 on 10-feb-18 from 10.30 am to 3.00 pm for settlement of your account #.

As per the agreement signed, you have agreed to pay the outstanding dues of rs.2746 however, you have failed to keep your commitment.

Thereafter despite of repeat requests and reminders by our company representatives, you have not paid the said outstanding amount till date.

In case if you are making payment before the lok adalat date, please feel free to call :- [protected]

You can pay your bill amount by any of the below payment modes:

· use our self pay service :- https://selfcare.ideabroadband.com/jsp/customer/Login.jsp

· to make the payment through cash or cheque - visit your nearest my idea showroom.

We value your association with idea, looking forward for your cooperation!

Regards,

Team service delivery

Idea cellular limited - broadband

Visit us at: www.ideacellular.com/Broadband

Dear sir.
On 6/2/18, i had gone to local idea store and completed adhaar verification of my idea prepaid phone number [protected]. I have received the successful verification complete mail in my regd id.
However stil i am getting alert messages regarding linking of my number to adhhar
Please help to solve the problem. Regards, captain dr. Sambhu dutta.

I have two idea postpaid connection mob. [protected] & [protected]. I want to port out these no.in vodafone prepaid but idea cancelled my porting request 3 times. Sir my money is wasting in traveling & paying porting charge to vodafone. But idea customer care executive is saying that your request is rejected by system so you need to generate new request. I am paying everytime & they are rejecting my porting request. Please help me.

As per checking scheme in offer for 4g service, recharge with 449 and get 114 gb (4g speed) for 82 days with all calls free, but speed downloading is very slow. I have receive only 2g speed, as per my complained they are confirm me your area is not located in 4g service but i using this service in vapi - gujarat area (Biggest industries in india) but i get 2g speed in my handset.

Also i using 2g speed they have debit my balance 45 rs. As activate a scheme (24 hours) but there is not my using (As per idea i have using net on 1am to 5 am - night time but at that time i a sleeping) next day they refund the full amount. Next day they have debited 46 rs. For downloading (As per idea 12.01 am) something but same time i don't use any data connection.

They cheat me regular

I need my money back 449+46 = 495 with cycle interest so they are not cheat any other person