Submit a Complaint
Claimed

Idea Cellular Complaints & Reviews

www.ideacellular.com
3.2
Updated: Oct 7, 2025
Complaints 16717
Resolved
9873
Unresolved
6844
Good! Idea Cellular values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Idea Cellular step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Idea Cellular

Idea Cellular reviews & complaints page 28

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Hsk05
Apr 20, 2021
Report
Copy

There is absolutely no network in my cell fone for idea for past 2 days. I have tried everything i could. Kindly request you to solve this issue as early as possible.
Idea Cellular customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Silviya Jeyaratina
    Apr 19, 2021
    Report
    Copy

    Address: Chennai

    I want to reactivate my idea sim which is deactivated. I lost my sim and wanted to get a new one. But due to corona I couldn't make it. Do I humbly request you to help me in getting back the sim.
    Mobile no:[protected]
    Idea Cellular customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      hareesh10sharma
      Apr 19, 2021
      Report
      Copy

      I am using Idea 4g but internet speed is very slow. I talked to customer care but they seems not to resolve it. I have done what they said like change of sin slot, turn off/ on mobile, flight mode on / off but nothing changes. 4g internet speed means 1 Mbps to 4 Mbps or more AVG but I am getting 50 kbps AVG so please help me.
      Idea Cellular customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        E
        Ekta89
        from Mumbai, Maharashtra
        Apr 18, 2021
        Report
        Copy

        Address: Madhya Pradesh

        No network in idea sim since yesterday morning, I tried setting up APN and multiple things but I’d doesn’t work. Could you please help me resolving it ASAP
        Idea Cellular customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Viki6864
          Apr 18, 2021
          Report
          Copy

          I want to port from idea to airtel, but when i initiate a port request, a message is sent that upc code cannot be generated as the mobile number is not configured.
          Idea Cellular customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Soundarya ammu
            Apr 17, 2021
            Report
            Copy

            Sms services not working for my idea number i am facing a lot problems due to this issue
            Please resolve my issue
            Idea Cellular customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              PankajGarg74
              Apr 16, 2021
              Report
              Copy

              Long back I have ported my number rom Idea to Airtel but still I'm getting regular Idea offers sms on my number. Please let me know the process to stop these sms.
              Idea Cellular customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                Jemi Anna biju
                Apr 15, 2021
                Report
                Copy

                From 3 weeks my Sim showing only emergency calls, yesterday (14/04/2021)i done recharge thn also no use its showing like emergency calls & no service plzz solve this problem VI SIM PHONE no :-([protected])
                Idea Cellular customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Ahina s
                  Apr 15, 2021
                  Report
                  Copy

                  Sir
                  I am Used Vi app to recharge my phone and pay 599 on online but those amount debited my account and not recharge my phone too on 5th April 2021...They Noted that it will be refunded up to 7 days... But I can't receive refund amount to my account... Please take proper action to refund my amount...
                  +2 photos
                  Idea Cellular customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    DEEPAK WALKE
                    Apr 15, 2021
                    Report
                    Copy

                    I have done my recharge after that iam trying to connect data it not show any symbol on my network last 20 days I have call customer care but not satisfied my issues I am feeling so hate about that
                    Idea Cellular customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Davy Jones
                      Apr 14, 2021
                      Report
                      Copy

                      Have validity pack as well as balance but still unable to send port msg
                      Idea Cellular customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        vemaddul
                        Apr 14, 2021
                        Report
                        Copy

                        Address: hyderabad

                        I am using [protected] number from long time.It is not working from last 2 days. Even I am not able to reach customer care aswell..
                        Here is my alternative contact number [protected]
                        Idea Cellular customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          G
                          Gulam Saddique Shaikh
                          Apr 14, 2021
                          Report
                          Copy

                          Address: Vikhroli

                          Every two days i received a message from 53010 stating "dear customer, you have been charged rs 3 and your current balance is rs xxx". Without my permission they just deduct my balance and i didn't get any details regarding the deduction of my balance. So i called the idea customer care, and they say that i had purchased the game but i didn't purchased any game. The phone which i am using an normal hand set can support no game. It does not have the facility to install the game or app. So i called up idea customer care again but they keep on saying the same again and again that i've bought the game. Didn't get any solution from customer care and refund of my balance and its not helping. Need a solution. Same one useing whatApp in the same no [protected]. This number is my mother number.
                          Idea Cellular customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sreemoyee Adhikari
                            Apr 14, 2021
                            Report
                            Copy

                            Receiving Flash messages

                            I am continuously receiving flash messages even after trying evrythin out. Sent "STOP" msg to 5933500 deactivated flash messages in sim toolkit/idea power app but still i am receiving these messages and even after contacting so many times my issue is not resolved. This is the worst network experience....
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            S
                            Sehaj Aulakh
                            Apr 13, 2021
                            Report
                            Copy

                            Address: Bhikhiwind

                            I didn't use internet it has been used only 500 mb left was coming
                            Idea Cellular customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              Jisha_matt
                              Apr 13, 2021
                              Report
                              Copy

                              Address: -

                              Please note my following number is not showing network in UAE. I was able to use the simcard till 30th of March. Im using the same sim for all my bank transactions and now I’m totally stuck since I’m not getting otp’s.
                              Idea Cellular customer support has been notified about the posted complaint.
                              View replies
                              Number is [protected]
                              Reply
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Mahendrasinh Vala
                                from Powai, Maharashtra
                                Apr 12, 2021
                                Report
                                Copy

                                Address: Dhank

                                Dialler tone note active
                                Mobile - [protected]
                                Idea Cellular customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Amol Dharmadhikari
                                  from Pune, Maharashtra
                                  Apr 12, 2021
                                  Report
                                  Copy

                                  Hello Sir Madam,
                                  I have been using the idea service for 10 years.
                                  I am very disappointed now because I am facing lots of issues with these services.
                                  Recently I was facing an incoming issue.
                                  Now I am facing the outgoing issue.
                                  When do I call anybody the call connected but not that person it will redirect to one specific number that number is: “+913095” that was happen much time what this number? Please solve this issue as soon as possible.
                                  If your issue is not solved then why use charge for your services till the time you allow users to use free service from the idea. We are not paying for this try to understand customers point of view. They are with you then you will be in the market.

                                  Please find the screenshot
                                  +1 photos
                                  Idea Cellular customer support has been notified about the posted complaint.
                                  View replies
                                  Why 913095 automatically calling . Third class network.many issues. Not solving problems.
                                  Reply
                                  Helpful
                                  24 other people found this review helpful
                                  24 found this helpful
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    Burhan007
                                    from Bengaluru, Karnataka
                                    Apr 12, 2021
                                    Report
                                    Copy

                                    Hi,

                                    I am trying to reach put to Idea Secure via given Modes SMS, EMail, and Phone, but all i get is disappointment.
                                    The Email bounced back as its not valid, same for SMS, and when i contacted on via voice call, the no. odes not exists.

                                    I broke my phone and i want to raise a claim against it.

                                    Kindly Expedite this issue.

                                    Please reach me on
                                    [protected].

                                    Regards
                                    Burhan
                                    Idea Cellular customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Mennnn
                                      Apr 10, 2021
                                      Report
                                      Copy

                                      I made an online payment of 219Rs for my idea service. The money has been deducted from my bank account but the recharge failed
                                      Idea Cellular customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        T24 Mobile
                                        2.2
                                        (337)
                                        MobileTopUp.co.in
                                        1.7
                                        (85)
                                        Bharat Sanchar Nigam [BSNL]
                                        1.9
                                        (15969)