Idea Cellular Complaints & Reviews

Idea Cellular — 3g and 2g Services not working

Hi my idea number was [protected]. At first around 11:50pm 27 april when I try to use 3g or 2g net in my phone i countniously get msgs like System under maintenance, please try later. I thought it was some system problem. am not unable to use 3g or 2g services in my number. Even custercare numbers was not working on that number like 191, and all the idea customer care numbers....

Hi,
This is Pandiaraja from madurai.My Idea prepaid number is [protected].On 15th apr 2016 idea offered 1Gb 3g plan at 164..I recharged on that time..But company deactivate my 3G without my confirmation.i complaint at 15th apr 16, 26th apr 16 and 27th apr 16(3 times)..But still not clearing this issue.But they sent fake msg(complaint resolved) at 27th apr 16..Customer care provides irresponsible time commitment(3Times)..This pack...

Hi Team,

I am using idea postpaid number [protected], I am paying 1000 and above my mobile bill. I visited to customer care center so many times and asked to convert my card to prepaid from postpaid but they are not doing it and they said me that my card will be deactivated for 3 to 4 days while this conversion.
I am a working person it will be very tough to manage if my card is off for 3 days, and I am really fed up...

Hi,
This is pandiaraja from madurai.My number is [protected].On 15th apr 2016 idea offered 1gb 3g plan at 164..I recharged on that time..But company deactivate my 3g without my confirmation.I complaint at 15th apr 16, 26th apr 16 and 27th apr 16(3 times)..But still not clearing this issue.But they sent fake msg(Complaint resolved) at 27th apr 16..Customer care provides irresponsible time commitment(3times)..This pack only 28days validity..Now,...

4G SIM was issued to me and it was tried to activate yesterday by me but it was not activated then i contacted customer care (198) they told me to contact local Idea care from where SIM was issued. Today in morning around 10:30 I visited Idea care located at Red Square Market, Hisar (Haryana) but they informed me that as system is not working they could not attend the problem and they suggested that your problem could be solved at another...

Hi Team,

I have lost my idea sim card while shifting my house the number ( [protected] ) in the name of Dhananjay. R. Kindly provide me the duplicate sim card to use the same connection with my corporate people. Hoping for the positive response from your end. For any further clarification reach me @[protected] or e-mail @ dhananjay.[protected]@gmail.com but i prefer call would to better conversation.

Regards,
Dhananjay....

I am idea customer([protected]) . I am regularly getting flash messages from your side which are chargable also

Without using any service they charged Rs.99 for juz one click

They said cant reduce the bill amount.

Idea Cellular Cheating us through this activities

I juz try to close the flash message at that time clicked on the message. immediately am get the activation message for...

My mobile no is [protected].i m using idea 299 postpaid plan.previous month i did 100 rs for 300MBbooster pack twice.
now my bill comes extra 5000 rs

how it is possible?
299 plan is unlimitted 2g plan.
its totaly cheating .
if the booster plan already having 100 rs amount then how u wil charge such a big amount.
i m just fade up of such a bad service of idea postpaid.
i going to complain...

I m using idea 299 postpaid plan.previous month i did 100 rs for 300MBbooster pack twice.
now my bill is extra 5000 rs
how it is possible?
299 plan is unlimitted 2g plan.
its totaly cheating .
if the booster plan already having 100 rs amount then how u wil charge such a big amount.
i m just fade up of such a bad service of idea postpaid.
i going to complain national consumer helpline.
if...

I went to your budhapara raipur customer service for turn off my idea number but they sayyiu go to jaistambh branch and when I went there ther one girl say you should go budhapara and talking to very rudely and waste my time ...
Girls name is priyanka and her contact number is [protected]... She not done my work and due to her behavior she is mental destroy me......

Booster 175/-30D plan activated dated 4-Apr-16 on My idea no. [protected] without my confirmation. I mailed to idea customer for deactivate this service but idea's executive hold me till bill will generate on 15-Apr-16 & advise me to do not use data till date, I do as well as he told, mailed again on 16-apr-16, 18-apr-16 then asked me to process will completed till 23-apr.16 & waive off my charge, but in the night 23-apr.call me & refuse to...

I was just asked for my pin2 code from the consumer of idea mobile of Rajasthan and instantly he started being rude thats why i told him that don't be rude then he started abusing me and he used very rough language. And he told me that i will tell you whatever i want to say and i called twice to contact their senior executive to do complain against him but another time someone else answered my call and he transferred my call to the executive...

I am shiva kumar from Bangalore my mobile number is [protected]. I have taken postpaid connection with 299 plan since 6 months, however last month i requested for 100 rs Internet booster pack but executive activated for 250 rs Pack without any information, immediately i have raised the request, none of the customer care executive not responded properly, almost i have called customer care more than 20 times, but no use of it. the total monthly...

Main ne 22/4/16 ko cheque se Rs 2200/- ka payment chk. no. 631593 se idea cellular anand nagar khandwa (mp) ko bhugtan kiya our receipt prapt ki, inke dwara is cheque ko 26/04/16 tak bank me present nahi kiya gaya jis karan mere cell se outgoing ki service band kar di gai,
bar bar contact karne per bhi inke dwara santosh prad jawab nahi diya gaya, mujhe is kara kai important call se vanchit rehna pada...please do action against khandwa...

I have seen a large number of complaints regarding the prorated data charges and I too am a part of the same fraud done by Idea. Unfortunately I came to Idea through MNP and now I believe I shall be returning back to my original service provider. This is absolutely disgusting that without informing the customer you charge 550 bucks just for changing the data plan. Had I been informed about the same I wouldn't have done it. I am just glad...

I ask for change to postpaid to prepaid at indraprastha toiwer mg road showroom with crsind_antaryami


but your company niether change my postpaid to prepaid

your generated new bill of 290

i dont know for what reason

i need a ledger and want a waiver as its your company fault
i already requested for post to prepaid


i ask for change to postpaid...

Since last 15 months i was using idea but due to poor connectivity in mumbai i prefer to port to airtel.

Wile porting to airtel on 9th april i visited the idae store to clear my outstanding and according to the demand i pat rs. 200.

After one week it got ported to airtel and i am using airtel from 15th aprill'16.

Now today i got my bill for april from idea and it was 4734.13 which is shocked to...

Yesterday (25/04/2016), my mobile phone was stolen in delhi metro rail, so i lost my idea sim too. But i want to continue with that number. Kindly provide me or tell me how to get that same number. My mobile number was [protected]....

Dear consumer team,
I have facing a serious trouble from last two days. My balance was deducted 2 times ( 10 rs. Per time. ) from [protected]. Thwn i was talked to idea customer helpline no. 198. They are saying you are downloaded "fortumo payments app" two times. I have never use these type service. When i talk to costumer care they are syaing charged amount are correct. 1st deduction was rs 10 on[protected] & 2nd on[protected] pm...

I am having mobile no: [protected] attached to idea cellular, the service of so bad. so opted for port change from Idea to Airtel and also paid entire bill till date.
I received a mail from Idea on[protected] " your request for Port Out is registered and would be actioned by through Communication Id C1-[protected].We thank you for preferring Idea cellular and look forward to servicing you."

till date port change was...