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Idea Cellular Complaints & Reviews

3.2
Updated: Oct 7, 2025
Complaints 16718
Resolved
9873
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6845
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Idea Cellular reviews & complaints page 53

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C
Chander Chandershekhar
Aug 14, 2020
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Address: bassian village Punjab 142032 pincode near shiv mandir bassian Punjab
Website: all websites problem net signal stop 12 hours buffering page

My name chander shekhar net signal stop 12 hours problem 2year call problem please help me 5mint tak call lagte hai very slow network please help me iam try 3 year no solve problems
Idea Cellular customer support has been notified about the posted complaint.
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    B
    Bhumika_bhoomi
    Aug 14, 2020
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    I've recharged a sum of 98rs to [protected] mobile number, money deducted but recharge unsuccessful, please do the need soon, else return the money
    Idea Cellular customer support has been notified about the posted complaint.
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      C
      Chander Chandershekhar
      Aug 14, 2020
      Resolved
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      Resolved

      Address: bassian village Punjab 142032 pincode near shiv mandir bassian Punjab

      My no [protected] net signal stop 12 hours problem 2year call problem incoming outgoing nahi hote very slow network please help me your public waiting
      Aug 14, 2020
      Complaint marked as Resolved 
      Provide as much information as possible about the Complaint Resolution Process...no 9115753675 net signal stop 12 hours please net aur call fast karwado iam try 2year no problem solve please help my brother sister je
      Idea Cellular customer support has been notified about the posted complaint.
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        C
        Chander Chandershekhar
        Aug 14, 2020
        Resolved
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        Resolved

        Address: bassian village Punjab 142032 pincode near shiv mandir bassian Punjab
        Website: all websites problem no open page buffering speed very very very slow

        My no [protected] net signal stop 4 hours. Call problem 1year problem please help me 5mint tak call lagte hai very slow network up down problem please help me
        Aug 14, 2020
        Complaint marked as Resolved 
        Provide as much information as possible about the Complaint Resolution Process...net signal stop daily calls problems helping people
        Idea Cellular customer support has been notified about the posted complaint.
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          C
          Chander Chandershekhar
          Aug 14, 2020
          Resolved
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          Resolved

          Address: bassian village Punjab 142032 pincode near shiv mandir

          Net signal stop 2 hours call problem 1year problem please help me 5mint tak call lagte hai very slow network no ballance show nahi hota hai
          Aug 14, 2020
          Complaint marked as Resolved 
          Provide as much information as possible about the Complaint Resolution Process...net signal stop 2 hours call problem 1year problem please help me 5mint tak call lagte hai very slow network
          Idea Cellular customer support has been notified about the posted complaint.
          Please provide as much information as possible...koi to mere problem solve kardo 2year problems
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            S
            Sanjayssoodd
            Aug 13, 2020
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            I got message from 51998 number on 13.08.2020 at 4:34:39 pm and got another message at 4:34:40 of Rs 8 deducted from my balance. I am not interested your service. So deactivate service in my number [protected].
            My handset is not smartphone and hence i did not even open that link.
            I called at the customer care no. at 4:51 pm but the lady (customer care executive) who received my call told that i activated that service and after telling her about my handset she was just continuously saying that it is my mistake that i have activated that service. And then she started saying to port no. or to complaint on online sites. So what are they useful for if they are not ready to help?
            Such an unethical and disgusting behavior from the executives and more on after that call no one is receiving my call although i called more than 5 times. This is done deliberately.
            I want my 8 rs to be refunded.
            Stop and Deactivate the service from 51998 on my number which i have not even activated.
            So kindly refund my balance Otherwise will approach Consumer Forum for cheating your customer.
            Idea Cellular customer support has been notified about the posted complaint.
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              A
              Abhishek Sharma .
              Aug 13, 2020
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              Address: VPO CHARATGHARH DIST UNA HP 174315

              Recently my main sim of idea vodafone stopped working when asked cusromer care they told to issue a duplicate sim, the sim issued was not activated and the dealer told me to buy another sim. Now iam very frustated as being my primary sim i had to face a lot of difficulty changing my number.
              Idea Cellular customer support has been notified about the posted complaint.
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                S
                swetajagtap
                Aug 13, 2020
                Resolved
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                Resolved

                Hi, i have tried to recharge online idea prepaid

                Problem : money deducted but recharge was unsuccessful.

                Details :
                Circle - mh
                Recharge type : prepaid (Rs 249 plan)
                Recharge mode : online (Google pay)
                Transaction id :[protected]
                Aug 28, 2020
                Complaint marked as Resolved 
                Resolved
                Idea Cellular customer support has been notified about the posted complaint.
                Idea no on whixh recharge was done is
                [protected]
                Plese note. Complain is not resovled. Each and every money we pay . It counts. As a team you should be answerable for the service you are offering. Its not about 249 rs recahrge or refund . But its about the quality of service you give, you should reach out to core team, IN team check why recharge was unsuccessful and either transfer money back or recharge it
                Hi team i am extremely sorry as i replied without checking my bank transactions. I only checked gpay transaction and reacted .
                Complain is resolved . I have received refund on bank account.
                Once again sorry for reverting without checking.
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                  M
                  Mou Dasgupta
                  Aug 12, 2020
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                  From last few days whenever someone is calling on my phone, they are being answered that “The number you’re calling is switched off”, although it is never been switched off. And when this was reported to the customer care, no action was taken and also I did not receive any reference number for my complaint. The matter is still unsolved. If it is not solved in a day or two, then I have to opt for another service provider. This is for your information and necessary action.
                  Idea Cellular customer support has been notified about the posted complaint.
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                    A
                    Aditya Dighe
                    from Aurangabad, Maharashtra
                    Aug 12, 2020
                    Resolved
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                    Resolved

                    Address: Mumbai

                    I also sent them email in 3 parts, attaching all my claim related files, but still they say that they didn't receive the files. My Claim number is [protected]

                    I am unable to upload documents to Idea Phone Secure Website, It always says size error. What is the size of document you expect?, I compressed my documents to upload it, now they are all below100KB except one which is exact 100KB, yet the size error ? If I further compress them, they are not even readable

                    And is this a trap, if I don't upload my documents within 5 days, they will close my case, and after that I can't re open it too .

                    Further Stating, No one picks up the call on their number[protected] despite waiting for 40-45 mins, yesterday one of them picked it up and cut it. I also have calls recorded for the same.

                    Also From 3 PM IST Today on 12 August 2020, both websites of Idea Phone Secure and Vodafone mobile shield are inaccessible . I tried different internet connections, both websites are down. ( idea.dsspro.in and vs.dsspro.in )
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    They have accepted the emailed documents. So My Problem is solved . However a person himself may not be able to upload documents on the website, given the size constraints
                    Idea Cellular customer support has been notified about the posted complaint.
                    Aug 13, 2020
                    Updated by Aditya Dighe
                    idea.dsspro.in and vf.dsspro.in* ( typing error ), both were down. They are again accessible, but I am still unable to upload any documents. I sent them email 2 times, but they haven't acknowledged that they have received files

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                      M
                      Mahesh Mulherkar
                      Aug 12, 2020
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                      Dear idea,
                      I m facing slow internet connection problem from last 1 month. It's so much time consuming to open or work on even a single site because of slow data speed.. Its so difficult to operate work from home or attending online classes using idea internet connection.
                      Complain for phone no. [protected]
                      Please intervene in this matter, so that my problem could be resolved.
                      Idea Cellular customer support has been notified about the posted complaint.
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                        N
                        Nikita Sachdeva117
                        Aug 12, 2020
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                        Recharge had been done through idea app. On no [protected] recharge amount have been deducted but recharge not done. Need to contact a assistant soon. No customer care number let me contact to assistent. Need immediate help.
                        Idea Cellular customer support has been notified about the posted complaint.
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                          A
                          Arya Ojha
                          Aug 12, 2020
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                          I have recharged. 29 rs got deducted but recharge not successful.
                          Idea Cellular customer support has been notified about the posted complaint.
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                            T
                            TrimbakPradhan++₹
                            Aug 12, 2020
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                            Respected vodafoneidea higher authorities

                            This is my vodafoneidea mobile number
                            [protected]

                            Lattitude and longitude
                            19.45497 and 76.21186

                            This is my address
                            Room 34 ashti village parthur ashti road, shrishti tanda, jalna district maharashtra 431501

                            We are facing network coverage problem from last 2 year due to no nearest network tower ourside... Indoor and outdoor network coverage problem in our area

                            Total population of our village is above 90000 but we are getting network in different area not in our area... Totally frusted of network coverage

                            Plz registered network complaint as per trai regulation and forward my concern to rf network engineer of network team to resolve the issue of network coverage

                            Plz help us and resolve the issue of network coverage

                            Registered network complaint of grieavances and forward to network team immmediately

                            Allternate number
                            [protected]
                            Idea Cellular customer support has been notified about the posted complaint.
                            Aug 12, 2020
                            Updated by TrimbakPradhan++₹
                            Respected higher authorities of idea

                            My name is shubhash maske

                            This is my idea number
                            [protected]

                            Lattitude and longitude
                            19.64243 and 76.24254

                            Address
                            Room 235 branmhavadgaon taluka parthur district jalna maharashtra 431504

                            New site declared on my land in brmhavadgaon parthur jalna but no response after that from idea department
                            Please reinvesgate the matter and forward to jalna network team.. I m ready to give land for network tower installation for better coverage but team is not giving me any response

                            Please tell us or i have to knock the doot of board of director of idea department

                            Directors of vodafone idea limited are kumar mangalam birla, ravinder takkar, himanshu kapania, raj kumar gadhiya, debnarayan bhattacharya, ashwani windlass, thomas reisten, neena gupta, arun kannan thiagarajan, arun adhikari kumar, suresh choithram vaswani, vivek badrinath, krishnan ramachandran

                            And also report to pankaj sir secretary of vodafoneidea regarding idea appellate department service
                            Pankaj. [protected]@vodafoneidea.com

                            Allternate number
                            Call me i want to elaborate the issue with idea
                            [protected]
                            Aug 12, 2020
                            Updated by TrimbakPradhan++₹
                            Respected higher authorities of network team and complaint department

                            My name is bhaskar gaikwad

                            This is my mobile number
                            [protected]

                            Lattitude and longitude
                            19.56923 and 76.04114

                            Network complaint address
                            Room 12 devdi hadgaon village, district jalna maharashtra 431209

                            From last 5 years we are facing huge network problem in our room and area.. Both indoor and outdoor network is totally disappeared we are using operator connection but not getting the service

                            Every month we are recharging the plan but not getting the call facilities and data facilities.. Many problem we are facing

                            Can't communicate with family members relatives... Even in emergency we can't call ambulance, doctor and hospital to do the treatment on time due to no network

                            It is humble request to higher authorities of complaint department.. Plz registered the complaint of network coverage and send the network team and rf team engineer to resolve the issue and

                            If engineer required new tower for installation i m willing to give my land for network tower installation with all the necessary permission required network team
                            Aug 12, 2020
                            Updated by TrimbakPradhan++₹
                            Respected higher authorities of idea cellular department

                            My name is chagan gaikwad

                            This is my idea cellular number
                            [protected]

                            Lattitude and longitude
                            19.71122 and 75.99468

                            This is my address
                            Room 82 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

                            We had raised many complaint in our location vodafoneidea had helped us through out on my complaint and esclation

                            Network team had came at out location and they had identify the root cause of coverage and they optimises all the nearest site from our location and also increase the parameter but still network complaint not resolve from their end

                            They had declared new site in our location for that they had taken all my land photos and vodafoneidea had approved new site on my location

                            Network team engineer had told us we are planting new on our land once all paper work will be done from our end u will get the rent of our land

                            Idea rf team offficer
                            [protected]
                            New site declared from network team of jalna

                            I m waiting for the paper work from vodafoneidea which is not yet done and it is too delay from vodafoneidea

                            Allready esclated to all higher authorities from customercare to board director of vodafoneidea and ravinder takkar sir
                            Ravinder. [protected]@vodafoneidea.com

                            I m attaching the appellate proof which new site declared on my land and waiting for the paper work from vodafoneidea

                            This is my allternate number
                            [protected]
                            Aug 12, 2020
                            Updated by TrimbakPradhan++₹
                            Respected complaint department of network team

                            My name is ramnath magar

                            This is my operator number
                            [protected]

                            Lattitude and longitude
                            19.9679 and 75.76953

                            Address
                            Room 27 b anvi village, badnapur, jalna district maharashtra 431202

                            New site declared waiting for paper work of tower installation
                            Jalna idea offficer [protected] declared new site on my land ask the engineer who had came afyer appellate esclation

                            Engineer had visited and declared new site for paper work of tower installation

                            Call me immediately on allternate number
                            [protected]
                            Aug 12, 2020
                            Updated by TrimbakPradhan++₹
                            Respected idea network coverage complaint

                            My name is santosh pasi

                            This is my idea cellular number
                            [protected]

                            Lattitude and longitude
                            26.[protected]
                            83.[protected]

                            Address
                            Room 37, jajpur bazargosain, azamgarh, uttar pradesh pincode 276127

                            I m santosh pasi bringing the concern of network coverage issue in our area.. We are facing huge network coverage problem since 5 years no one is bothering to resolve the complaint many complaint had given to customer desk and gallery but they are just telling we will see no one interested to resolve the complaint

                            If we not done recharge on time it means the taxes and services charges are not getting on time... If we are recharging plan in time the. We are expecting service from out operator which we are not getting

                            Requesting is different and begging is different... If some one request then thr person is atleast doing something putting effort to resolve the issue but in my case i m continuously requesting idea i m not getting and reverted i feel idea is ignoring me and my complaint

                            I m ready to give land for network tower installation if idea required from us just want help from idea that team should visit on my area and check the frequency of idea what we are facing

                            This issue is not about me 25000 thousands people are in our village out of them 70% user are idea... Even idea can check the user and everyone is facing the issue if we want to call someone we have to go from our home to 1km location to call someone's u can imagine what idea is giving us service

                            Can't call family member on time, nor doctors, nor police for emergency, not ambulance

                            I m providing my allternate
                            [protected]
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                              R
                              Rohitraj AR
                              Aug 12, 2020
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                              Address: [email protected]

                              My sim is showing no service from yesterday and i can’t even make calls and can’t even call customer care i tried all the possible measures like restarting the phone and manual network selection etc still same is the result
                              Idea Cellular customer support has been notified about the posted complaint.
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                                G
                                Govind Vijayan
                                Aug 12, 2020
                                Resolved
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                                Resolved

                                I made idea recharge rs 549 (Plan amount 599 cuppon 50 there for 599-50) with my idea app. App shows recharge successful and amount is deducted from my account but recharge not reflected.

                                Upi transaction id[protected]
                                Aug 21, 2020
                                Complaint marked as Resolved 
                                Idea Cellular customer support has been notified about the posted complaint.
                                Phone number [protected]
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                                  AmolPatil8273
                                  Aug 11, 2020
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                                  Respected complaint department of network team

                                  My name is ramnath magar

                                  This is my operator number
                                  [protected]

                                  Lattitude and longitude
                                  19.9679 and 75.76953

                                  Address
                                  Room 27 b anvi village, badnapur, jalna district maharashtra 431202

                                  New site declared waiting for paper work of tower installation
                                  Jalna idea offficer [protected] declared new site on my land ask the engineer who had came afyer appellate esclation

                                  Engineer had visited and declared new site for paper work of tower installation

                                  Call me immediately on allternate number
                                  [protected]
                                  Idea Cellular customer support has been notified about the posted complaint.
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                                    AmolPatil8273
                                    Aug 11, 2020
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                                    Respected idea higher authorities

                                    This is my vodafoneidea mobile number
                                    [protected]

                                    Lattitude and longitude
                                    19.45497 and 76.21186

                                    This is my address
                                    Room 34 ashti village parthur ashti road, shrishti tanda, jalna district maharashtra 431501

                                    We are facing network coverage problem from last 2 year due to no nearest network tower ourside... Indoor and outdoor network coverage problem in our area

                                    Total population of our village is above 90000 but we are getting network in different area not in our area... Totally frusted of network coverage

                                    Plz registered network complaint as per trai regulation and forward my concern to rf network engineer of network team to resolve the issue of network coverage

                                    Plz help us and resolve the issue of network coverage

                                    Registered network complaint of grieavances and forward to network team immmediately

                                    Allternate number
                                    [protected]
                                    Idea Cellular customer support has been notified about the posted complaint.
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                                      AmolPatil8273
                                      Aug 11, 2020
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                                      Respected higher authorities of idea cellular department

                                      My name is chagan gaikwad

                                      This is my idea cellular number
                                      [protected]

                                      Lattitude and longitude
                                      19.71122 and 75.99468

                                      This is my address
                                      Room 82 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

                                      We had raised many complaint in our location vodafoneidea had helped us through out on my complaint and esclation

                                      Network team had came at out location and they had identify the root cause of coverage and they optimises all the nearest site from our location and also increase the parameter but still network complaint not resolve from their end

                                      They had declared new site in our location for that they had taken all my land photos and vodafoneidea had approved new site on my location

                                      Network team engineer had told us we are planting new on our land once all paper work will be done from our end u will get the rent of our land

                                      Idea rf team offficer
                                      [protected]
                                      New site declared from network team of jalna

                                      I m waiting for the paper work from vodafoneidea which is not yet done and it is too delay from vodafoneidea

                                      Allready esclated to all higher authorities from customercare to board director of vodafoneidea and ravinder takkar sir
                                      Ravinder. [protected]@vodafoneidea.com

                                      I m attaching the appellate proof which new site declared on my land and waiting for the paper work from vodafoneidea

                                      This is my allternate number
                                      [protected]
                                      Idea Cellular customer support has been notified about the posted complaint.
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                                        AmolPatil8273
                                        Aug 11, 2020
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                                        Respected higher authorities of network team and complaint department

                                        My name is bhaskar gaikwad

                                        This is my mobile number
                                        [protected]

                                        Lattitude and longitude
                                        19.56923 and 76.04114

                                        Network complaint address
                                        Room 12 devdi hadgaon village, district jalna maharashtra 431209

                                        From last 5 years we are facing huge network problem in our room and area.. Both indoor and outdoor network is totally disappeared we are using operator connection but not getting the service

                                        Every month we are recharging the plan but not getting the call facilities and data facilities.. Many problem we are facing

                                        Can't communicate with family members relatives... Even in emergency we can't call ambulance, doctor and hospital to do the treatment on time due to no network

                                        It is humble request to higher authorities of complaint department.. Plz registered the complaint of network coverage and send the network team and rf team engineer to resolve the issue and

                                        If engineer required new tower for installation i m willing to give my land for network tower installation with all the necessary permission required network team
                                        Idea Cellular customer support has been notified about the posted complaint.
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