Idea Cellular Complaints & Reviews

dear idea, i am being a valuable customer to the idea since so many years, from last few months my sim number( [protected]) is in Roaming, there was no problem with these before 3weeks back also, but suddenly when i putted these sim in my mobile phone it is not showing signal and sim also what shall i do, I already contacted the idea care center but they are trying to convience me forget about that number. ISSUE: issue is before blocking the number atleast you should give me the call are message or any thing that can communicate with me. On these number I have many contacts and bank account details attached to it, so finally i would like to request you that please forward these to your higher authority to continue the services on my name. thanks and regards, Gopi devarakonda present mobile num: [protected].

I i have an idea postpaid no [protected] and i moved from mumbai 15 days before. I request idea store manager to close my no and he told me that u have to file an online complaint to close ur no. Is it true that i have to sublit an online application to close my no. Tell me the proceedure.

I Recharged my account with 1GB 3G internet for Rs 191. But I couldnt browse.So sent ACT3G to 12345. Reply came for service to send ACT3G25 for service activation. I sent and 25 Rs. Deducted from my account and only have 100 MB data instead of 1GB. Customer Care can't help because it is Companies bloody policy.

Hello sir, I am swapnil bhagwat, the regular user of your company. But I am facing a dam critical problem about network. I am living in shivaji nagar, bhadrawati i.e. tahsil place and my district is chandrapur( Maharashtra). Whenever I am using 3G internet, there is dam critical problem about network, this very unfair to customer. So I am requesting you please solve this network problem as quick as possible. Thank you! With Regards, Swapnil Bhagwat

I done my net recharge of 248 for 28 days 2G unlimited pack which is finished before the cmplition of period of recharge validity, so just let me know what happnd with the data pack as soon as possible. What exactly meaning o[censored]nlimited in ur defenetion ??

My number is [protected]. I had activated the roaming pack of rs. 38 on 7th June that had validity of 15 days. And the recharge was done twice on the same day. On 13 June, I received the message that a new pack has automatically been activated in which roaming would be 1p/6 sec. While I had not made any such request. I was out of town and out of balance and you started charging me roaming charges which I had already made free for incoming charges. Upon talking with the customer care executive, I was told that I had dialled 12119 from my phone which activated the pack when I was in class, how can I activate the pack, I asked him to deactivate it, he said its not possible. I said that it has not been done by me and I want my prior pack to be activated. He asked me to recharge the tariff again. What kind of service is this? When you taking money from us for free incoming and then asking us to cough up money while on roaming. In this cut throat competition, this kind of service will take you nowhere. I want my whole hard earned money to be refunded which has been tricked from me.

Sir i have using idea postpaid from two year my num is. [protected]. Last month i hve req. For 2g internet plan of amount 200. Through msg but. But i got a msg of your req. Is unabled to proceed pls try later.after that i neigther chk it nor use net on it. But now i got 200charges extra charge in my bill. It is very unfair to a custmor. pls solve this as soon as possible.

I was doing idea mobile Internet (2G plan of 30 days) recharge of 170 rupees for U.P.east circle through internet banking (SBI) on mobile no. "[protected]" but still I am not able to use desired service because recharge is not done and amount 171rupees deducted from my SBI account... There is more than 24 hours as waiting to refund amount or start / operate my desired plan.

Date :[protected] Client Number : [protected] Description : Between 10.00 A.M - 11.00 A.M the complainant got a flash message from Idea Cellular saying Rs. 118 has been deducted from his account for data usage. But the complainant isn't subscribed to any data packages nor is he using internet on his mobile because he already has a wifi connection and has been using it . So the chances of data usage is practically nil. When contacted, to the Customer care executive replies that the complainant has used internet data and he can do nothing.

Dear Sir, This is with reference to the above subject, I, Shri Lalat Kishore Routaray would like to inform you that today I have done payment of Rs. 663 through internate banking(HDFC Site) of my post paid mobile no. [protected] which is used in my home. The details of payment is attached for your reference. Payment Details Transaction ID DHDF[protected] Idea Number Transaction date [protected]:39:58 Amount 663.00 The amount of Rs.663/- has been deducted from my HDFC account, But till time I have not received through any SMS/ information from your side that you have paid the Previous month Bill.The payment has been done successfully message has not forwarded from your side. Kindly look into the matter seriously and resolve the issue ASAP. Awaiting your quick reply. Best Regards, L.K.Routaray JAY FE CYLINDERS LTD. Plot No. 365/366, Bawal Industrial Area, Sector-3, Bawal, Dist. : Rewari Haryana 123501 Cell No. [protected]

R/Sir I am an Idea Prepaid Customer and my mobile number is [protected]. On[protected] my idea balance of Rs/ 60 deduct from my main balance after this i trying to call customer care number 198 of many time but response always busy, So after this i decide to complaint to consumer complaint, because this is also 1 time before with me.so i request to you please kindly do something. Regards, Rajkumar Sadhya [protected]

Dear sir, I am getting regular calls from unknown person, he calls regularly and after that he switch off his mobile, his number is [protected], this is an idea number based in delhi. Pls take action immediately. Thanks, Poonam [protected]

Dear sir, Last week I purchased 2 idea sim on road site stall van. the mobile number is [protected], [protected]. Two days later the sim is activated but still no recharge for the FRC

I recharged my [protected] for Rs.103 pack of 3G data through Idea website on 9th June with payment made by my SBI creditcard. The recharge benefits are not provided and Idea keeps debiting account balance. Also the information provided on Idea website is different from what Idea provides after recharge. This is the third time my family is victim of Idea. Idea customer just tries to washoff their hands stating that they don't have such records. Idea authorities call on [protected] for details.

I usually recharge online on the site ideacellular.com for my 3G idea netsetter with number [protected]. On 7/6/2015 the previous gprs validity was over, so I recharged it the next day 8/6/2015 at 7:00 am with unlimited 3G pack of 3GB costing Rs. 646/-, but after I typed in the OTP for confirming the transaction, the site said 'transaction was not complete' and asked whether to 'recharge again' (the transaction Ref. No. was IG0ADNCGX8). I waited for 1/2 hour and recharged again with the same 3G unlimited 3GB pack (transaction Ref. No. was IG0ADNDEO9) at 7:33 am, this time the site said the transaction was complete. So I waited for the GPRS pack to be activated for the second transaction and then came two each messages on my tablet for both transactions about the payment received and about GPRS activation. Now I am finding that only one pack has been activated because after 3GB now the net is below 80kbps speed( I planned to finish atleast 3gb because I dint want to lose entire 6 GB). What about my other 3GB? I want it for the following month. Or should I recharge again, that should be a great loss for me because with Rs. 948/- I could have made recharge for 6gb. Or is it that this loss comes with the online recharge. Should not have said "Transaction not complete" when it was going to completion. Please activate the second transaction.

I recently ported my number [protected] from Vodafone to Idea Karnataka ...the port in happened on the 7th of June 2015...since then i realised ISD and Call conferencing facility is not available on my number...i raised a request for both...to which i received a response both can't be activated at the same time...which is highly ridiculous...i even paid a 1000 rs for deposit for ISD calls activation...they confirmed after removing call conferencing it would be activated in 2 hrs time...it dd not take affect till 12th June, just to realise that my National Roaming has also been disconnected!!! on the 8th of June i got a call from the customer service rep called Pratiksha that both the issues would be resolved, but alas..its 12th of June and all i have on my phone now is STD and call conferencing ...no ISD and NR...its highly unprofessional and feels like we are in the 19th century where even after paying money services are unavailable for almost 5 days? Please help ... Regards Ria

I recharged with RC 197 on June 07 2015, then I receive a SMS that I am recharge with 197rs that is unlimited 2g data and with 28 days validity but after 2days I receive a SMS that your complimentary 3g data is over to enjoy 3g services recharge with RC25, then I recharged with 25rs and now it is saying that you have no internet balance what the f... Is this?

Dear Sir / Mam, I am an Idea Prepaid Customer and my mobile number is [protected].For your information my idea prepaid balance of Rs/ 60 deduct on[protected] from my main balance after this i trying to call customer care number 198 of many time but response was busy, So after this i decide to complaint to consumer complaint, because this is also 1 time before with me.so i request to you please kindly resolve my problem. Thanks & Regards, Rajkumar Sadhya [protected]

I am sharath i have ported to TATA DOCOMO to IDEA Last week And i received a conformation Message form Idea (1901) that my Services will be activated on 11/06/2015 @ 00.29 AM Till here this was good. But on 10/06/2015 My TATA DOCOMO Services was Stopped and Idea Services as Well, i tried contacting your Customer Care There was a pathetic response from them and when i tried going to the Store which is located in Bowenpally, Secunderbad, they said that it is activated but iam unable to receive any Kind of Signals Please do the needful as early as possible. and please do contact me on my friends number [protected] for any clarifications.

I have ported my mobile no [protected] from BSNL to Idea on 04/06/2015 and paid Rs 100 for the sim card the dealer had told me that on activation you will get the amount of Rs 100 as balance. My mobile got ported and activated on 11/06/2014 morning 10.00 AM but till evening 8.00 PM I had not received the balance, I had to make some urgent calls and messages as such I had recharged it with Rs 77.00 . On 12/06/2015 I went to the Idea dealer and asked for the balance, He told me that once you had recharged it so now it is not possible to get the FRC balance. I request you to please get back the balance amount to me.