Idea Cellular Complaints & Reviews

my cell number is [protected] rajasthan. maine ye naya connection liya hai. Connectivity is good. maine 25 ka trail pack liya jisme mujhe mile 500mb for 5 day. same day maine 1 bar or 25 ka recharge kara liya to usme mile 130 mb only. lekin net balance add ni huaa or new balance hi raha wo bhi 130 mb. This is very wrong 500mb jiski validity 5 day honi chahiye wo to aapne uda hi di. this very very wrong. i am very very unhappy.

Dear Sir/Madam, I bought a New SIM Connection on Thursday (26/06/2014) from "Sapphire Telelink", Vijay Nagar, Indore, MP. They told me that SIM will be activated by Friday. But that was not happened, so that I visited the store on Saturday and they giving me excuses and told me that SIM will be activated by Monday. But today also SIM is not activated. Now they made an excuses that the men who took the application from their store he may not be submitted the same. The Behaviour of the executive over their is not so good. My New SIM number is +[protected]. I hope you look on this matter. Kindly activate my SIM by tomorrow.

I wanted to control my excessive calling bills so I decided to use a rate cutter for Idea (Rs. 34/-) to minimise my cost. When I did it online today on 29/06/2014 at 7.00 pm and I recieved a Message "SUCCESSFULL, MRP.34, BENEFIT -ALL LOCAL MOBILE CALLS @!.6p/2sec, VAL 30 days.(FISRT 60 SECONDS @1.6p/sec), Where, before making online recharge, it was mentioned nowhere, this is very illegal. Then I dicided to call 198 to know more about this fraud, and, I was surprised to hear more offers than to listen my complains, I was put on IVR since my call started and I was not given any button to contact customer care to lodge my complaint. This is totally ridiculous and makes me worry, whether TRAI exists in this world or not.

Dear Sir,
I have an idea no. [protected]. Few months back my no. was added in CUG of Jain Laboratory Glassware Co. Now as I no longer want my no. in the CUG, I want to get my no. removed from the CUG. I have written many times to the local office and many representatives have visited my office and promised that my no. will be removed from the CUG but till date nothing has happened.

Few Days back I wanted to port my no. from Idea to vodafone, but I am facing a lot of problem for portability. Your local office personnel are harassing me and not helping me in any way.

Please look into the matter seriously as I am facing a lot of problems due to this.

Regards
Sudesh Jain

Dear sir/madam, I am the regular customre of idea company past three years and my mobile no. is [protected].My issue is about the online recharge process.when i try to recherge my number through the online service, then it shows an error stating that "your mobile number is temporarily barred from refill, please contact your operator".It means i am not able to de the online recharge.I am facing this problem from 26 May 2014 to till now. I have called in idea customre care and register a complaint.The complaint number is[protected], but they did not give me a good responce i.e they have not solved ..ignore always used to say that we will solve your problem in 24 or 48 hours and also said to me that u will get a call from company regarding your issueh. But still i have not get any call from company and my issue is not solved till date. I am facing this problem very badly.This is bad thing that they are not able to solve my issue. Pls solve my issue as soon as possible.

dear sir when i am going out of maharashtra state at kashamir that time i am activate roaming charge pack Rs.75 per month i am out of state 12th may to 21 may that period i am in roming circle when i am come back in maharashtra that time i am stop my roaming pack...but when company generate the bill they charhe 24 Rs.roaming charge as per pack activated in my no...but other than this pack company extra charge Rs.176 claimed as roming charge..i am complaint to idea customer care but they are not solved my problem then i am not paid companies bill..they will be barred my out going calls from today.. so please help me and solve my problem

Someone stole my mobile phone while travelling.I tried calling idea customer care for tracking the mobile but they said that police will do it.Incase of such emergency no one is helping.Neither the police nor the sim card company.What should a common man do avoid all this.He or she requires immediate help from Police & sim card company to track the mobile phone & catch the theif.But nothing happens.Police say it is long procedure it will take 15-20 days for application to be processed to service providers & if the theif inserts simcard then only they can do it.My concern is anyone who steals the phone will first switch off the phone & throw the simcard.It is first hour which is crucial & nobody is there to help at this time.This lazy policemen are never helpful.Please guide how to get any lost mobile phone bcoz we ourselves have to take care.This [censored] POLICE wont do anything

Hi,

I want to raise a complaint regarding harassment calls by Idea service provider to my wife.

At 6:00 PM (IST) on 26th June 2012, my wife received call on her Vodafone No from mobile no, Caller is lady with (Fake Name) explained my wife that mobile number of my wife is reference mobile number of one of the defaulter IDEA Postpaid customer. My wife identified the person (Relative) and told that lady that she will inform that person to do the payment of pending bill amount.

Even after intimation and saying that she will convey the message to defaulter person, my wife gets the continues call from same number, and that lady started abusing and talking very nonsense to my wife saying she will call my wife until Idea does not get the payment cleared….

Idea caller called more than 10 times and harassed/ threatened my wife like anything till my wife cried and begged for stop calling her.

Please understand we are reputed citizen of India and we can’t afford such harassment and torture even our number is just a reference number in someone else mobile. We tried to help Idea by giving mobile number of defaulter person but still we are getting the calls from Idea.

I demand apologies from female executive of Idea or Collection agency hired by Idea (whomsoever) to my family (wife) whom she abused and harassed.

Kindly look into this matter on urgent basis. Hope to hear from you soon.

Regards
Manish.

Mobile number - [protected] area - Kerala, cochin I had done data plan 201 rupees. Unlimited data plan. I am using Nokia Lumia 720. mobile data is not connecting properly. Frequently its get disconnected. Same issue is facing my friends also. And I had noticed to their customer care executives. But no use. note that I was using this plan from three months before and I was troubled these months. thanks and regards Subash.n

Someone is disturbing and abusing me through calls and messages. I already block his number but his vulgar and abusing messages and calls are unstoppable, I am bearing this since from 1 month, his contact number is [protected]. kindly track full details and information of the user. and please take action as soon as possible.

Sir, I, Manesh M, Sankaradath, Perumbaikad P O, Kottayam, had a Idea prepaid sim card (No:[protected]). But this sim card was stolen by somebody on 18/06/2014. Now I request you to block the sim card immediately. Please do the neccssry as early as possible. Thanking you Manesh. M

Dear Sir,
I recharged for RC 95 benefits for 1Gb on 21-June-2014.
After recharge i got benefits for only 500 MB.
I registered the complaint in customer care by submitting screenshots
from mobile. But they were not proving that i was not eligible for
offer 95 after i recharged successfully. Please go through this
screenshot friends. I was cheated by idea mobile networks in daylight.
They cheated me by not giving genuine service. They were saying me
that system is showing that i was not given offer and closed my
complaints with out proper resolutions
Please find my complaint reference number reference number 1-[protected]
Please let me know how can i proceed and file complaints in Consumer
Courts India and sue this Idea network company. Thanking you

Regards,
Karthik
[protected]

Dear Sir,
I recharged for RC 95 benefits for 1Gb on 21-June-2014. After recharge i got benefits for only 500 MB.
I registered the complaint in customer care by submitting screenshots from mobile. But they were not proving that i was not eligible for offer 95 after i recharged successfully. Please go through this screenshot friends. I was cheated by idea mobile networks in daylight. They cheated me by not giving genuine service. They were saying me that system is showing that i was not given offer and closed my complaints with out proper resolutions
Please find my complaint reference number reference number 1-[protected]
Please let me know how can i proceed and file complaints in Consumer Courts India and sue this Idea network company. Thanking you

Regards,
Karthik
[protected]

I have Postpaid no. of Idea mobile since last 5 years, from past 3 months consecutively the service provider automatically activate GPRS service and included in bills. Surprisingly at every time whenever service get activated I call and mail them why they are activating such services which never been asked. Unfortunately, it seems that malpractices and charging for unwanted services become common practice for IDEA service provider. From last 3 months I wrote dozens of mails to Idea customer care but their response remains always negative, sometime they say this is motivational package and again they charge in bill for the same. Sometime they say you have asked for such service and when asked to show the proof they keep silence. Now I fad-up with their malpractices and decided to switch my all connection to other operator. Naveet [protected]

sir when i bought this number [protected] idea never said me for recharge in a period of time, i was having this number from 7 years i mostly live in punjab, yesterday came to my home and today i wanted to use my number, when switch on my cell, it was not showing signals then i went t idea shop, they told me that this number is not on my name from last 7th of june 2014, this is alloted t someone else, sir how can company do this without any prior information i really harrassed, plz help me to give back this to me, it is too neccessary for me, today this number is too costly plz d this as soon as possible. my cntact number is [protected]

pDear sir I take [protected], igot 125 mb free, even my balance is deduction from my balance, i dont know how much data is use, idont get any messsàge after data use like other compnies, itake idea sim for internet, one of my friend got 1gb in 45rs, he got that offer from his best offers, bt my best offer is not dislayed on *121*1# Please refund my balance. Thanx Ishant singla

dear sir i R SUBRAMANYAM iam taking idea 3g smartfone ultra ll HARI MOBILES SALES & SERVICES shop no;2-41/14/A kondapur hyderabad 500032 bill no 6241 &idea sim also taen[protected] dated but my sim not acty vasan iwill caling shop ph no [protected]&[protected] but hewas not giving proparly respans langvege is not proper but iam meet shop oner he telling i dont no any informatin he was tell you will go any ware camplant tell me what my pogison my new ph no[protected] pleas activate my ph please

Sir, My mobile no is [protected] .I have approached idea customer care many times to deactivate GPRS as this is deducting my balance without the use of any services.When ever I recharge my mobile, the balance reducing even no call is made . This is due to Internet which I want to remove the service There is no help from the idea customer care and I am worried to loose money when ever I recharge my mobile Thanks Sp Mago

Dear Sir/Madam, I was using a postpaid number from Idea [protected] from around 6 months and I have always paid bills on time. Unfortunately my phone stopped work due to some reason and I forgot to pay the bills for May month. On 2nd week of June month my number got disconnected without any prior information. I got message for bill payment and tried to pay the bill online but unfortunately forgot my online account password. I tried to reset the password but was not able to do that because password is sent on the mobile number and it was disconnected. I agree that I failed to pay the bill on time due to my illness also. On 19th June a female representative from Idea (with number [protected]) called all my in-laws, relatives & friends and talked in very rough language and also used abusive words about me. It’s not understandable to me why this has happened and how can Idea people talk like this and ruin my image in front of my relatives. I am planning to take legal action against this because this is not acceptable and it has happened even after I was ready to make the payment. I am also going to shut this connection. Dear Sir/Madam I want justice. Kindly take some appropriate action regarding the same. I shall be highly obliged for the same. Thanking You! Sincerely, Sarika Sharma [protected] (Idea) [protected]

I Port my Mobile number to idea on 14/6/2014 since that day my life become miserable, I am not getting proper network strength & not able to access the internet on mobile. Last 8 days I am complaining every day but they people seems lest bother even not responding on the Email still my problem is not getting resolve. By running this issue my work is getting impact am not able to respond on my official mails. I am using this no fir official use. I want to port my Mobile number but they are denying for the same. As I have not complete 90 days. Please help me out.