Idea Cellular Complaints & Reviews

Sir, I, Manesh M, Sankaradath, Perumbaikad P O, Kottayam, had a Idea prepaid sim card (No:[protected]). But this sim card was stolen by somebody on 18/06/2014. Now I request you to block the sim card immediately. Please do the neccssry as early as possible. Thanking you Manesh. M

Dear Sir,
I recharged for RC 95 benefits for 1Gb on 21-June-2014.
After recharge i got benefits for only 500 MB.
I registered the complaint in customer care by submitting screenshots
from mobile. But they were not proving that i was not eligible for
offer 95 after i recharged successfully. Please go through this
screenshot friends. I was cheated by idea mobile networks in daylight.
They cheated me by not giving genuine service. They were saying me
that system is showing that i was not given offer and closed my
complaints with out proper resolutions
Please find my complaint reference number reference number 1-[protected]
Please let me know how can i proceed and file complaints in Consumer
Courts India and sue this Idea network company. Thanking you

Regards,
Karthik
[protected]

Dear Sir,
I recharged for RC 95 benefits for 1Gb on 21-June-2014. After recharge i got benefits for only 500 MB.
I registered the complaint in customer care by submitting screenshots from mobile. But they were not proving that i was not eligible for offer 95 after i recharged successfully. Please go through this screenshot friends. I was cheated by idea mobile networks in daylight. They cheated me by not giving genuine service. They were saying me that system is showing that i was not given offer and closed my complaints with out proper resolutions
Please find my complaint reference number reference number 1-[protected]
Please let me know how can i proceed and file complaints in Consumer Courts India and sue this Idea network company. Thanking you

Regards,
Karthik
[protected]

Hi Idea,
I have bought new idea SIM [protected] on 20 June 2014 and in evening I got SMS on my alternate number to activate SIM by calling 59059 .From that time till date I am trying 59059 but it is not connecting .

When call idea support and tell my problem they wouldn't talk logical and keep on saying pls try calling 59059 .I think these less skilled resource just work like parrot and only say single line and...

I have Postpaid no. of Idea mobile since last 5 years, from past 3 months consecutively the service provider automatically activate GPRS service and included in bills. Surprisingly at every time whenever service get activated I call and mail them why they are activating such services which never been asked. Unfortunately, it seems that malpractices and charging for unwanted services become common practice for IDEA service provider. From last 3 months I wrote dozens of mails to Idea customer care but their response remains always negative, sometime they say this is motivational package and again they charge in bill for the same. Sometime they say you have asked for such service and when asked to show the proof they keep silence. Now I fad-up with their malpractices and decided to switch my all connection to other operator. Naveet [protected]

sir when i bought this number [protected] idea never said me for recharge in a period of time, i was having this number from 7 years i mostly live in punjab, yesterday came to my home and today i wanted to use my number, when switch on my cell, it was not showing signals then i went t idea shop, they told me that this number is not on my name from last 7th of june 2014, this is alloted t someone else, sir how can company do this without any prior information i really harrassed, plz help me to give back this to me, it is too neccessary for me, today this number is too costly plz d this as soon as possible. my cntact number is [protected]

pDear sir I take [protected], igot 125 mb free, even my balance is deduction from my balance, i dont know how much data is use, idont get any messsàge after data use like other compnies, itake idea sim for internet, one of my friend got 1gb in 45rs, he got that offer from his best offers, bt my best offer is not dislayed on *121*1# Please refund my balance. Thanx Ishant singla

dear sir i R SUBRAMANYAM iam taking idea 3g smartfone ultra ll HARI MOBILES SALES & SERVICES shop no;2-41/14/A kondapur hyderabad 500032 bill no 6241 &idea sim also taen[protected] dated but my sim not acty vasan iwill caling shop ph no [protected]&[protected] but hewas not giving proparly respans langvege is not proper but iam meet shop oner he telling i dont no any informatin he was tell you will go any ware camplant tell me what my pogison my new ph no[protected] pleas activate my ph please

Sir, My mobile no is [protected] .I have approached idea customer care many times to deactivate GPRS as this is deducting my balance without the use of any services.When ever I recharge my mobile, the balance reducing even no call is made . This is due to Internet which I want to remove the service There is no help from the idea customer care and I am worried to loose money when ever I recharge my mobile Thanks Sp Mago

Dear Sir/Madam, I was using a postpaid number from Idea [protected] from around 6 months and I have always paid bills on time. Unfortunately my phone stopped work due to some reason and I forgot to pay the bills for May month. On 2nd week of June month my number got disconnected without any prior information. I got message for bill payment and tried to pay the bill online but unfortunately forgot my online account password. I tried to reset the password but was not able to do that because password is sent on the mobile number and it was disconnected. I agree that I failed to pay the bill on time due to my illness also. On 19th June a female representative from Idea (with number [protected]) called all my in-laws, relatives & friends and talked in very rough language and also used abusive words about me. It’s not understandable to me why this has happened and how can Idea people talk like this and ruin my image in front of my relatives. I am planning to take legal action against this because this is not acceptable and it has happened even after I was ready to make the payment. I am also going to shut this connection. Dear Sir/Madam I want justice. Kindly take some appropriate action regarding the same. I shall be highly obliged for the same. Thanking You! Sincerely, Sarika Sharma [protected] (Idea) [protected]

I Port my Mobile number to idea on 14/6/2014 since that day my life become miserable, I am not getting proper network strength & not able to access the internet on mobile. Last 8 days I am complaining every day but they people seems lest bother even not responding on the Email still my problem is not getting resolve. By running this issue my work is getting impact am not able to respond on my official mails. I am using this no fir official use. I want to port my Mobile number but they are denying for the same. As I have not complete 90 days. Please help me out.

My Cell No is [protected] SIM Card No is[protected] I have submitted ID proofs my voter id as a residence proof. Kindly activate my SIM. I have inserted SIM and there is no range. We called from this no since last 2 days to your customer care but unable to contact since phone lines are always busy. Thanks & Regards, mohammedsadiq

Kindly refer to the following :- (a) My Idea Cellular No [protected] & Idea Post Paid A/c No[protected]. (b) My Port request dt 08 Jun 2014. (c) Unique Porting Code IW114593 and confirmation of my UPC request dt 08 Jun 2014. (d) Confirmation of receipt of my Porting request dt 11 Jun 2014 by Airtel. (e) Receipt of Rs 750/- (Bill was for Rs 712/-) by Idea Cellular on 12 Jun 2014. Please note that till date my number has not been ported. Idea Cellular office states that there is nothing pending on their part. However Airtel has two explanations. Airtel main office states that my request has been rejected as I have requested for Porting with two operators. They could'nt explain the identity of the second alleged operator. However Airtel's distributor's office states that Idea Cellular has held up the porting process. May I request that the my case be investigated and appropriate action be taken against the defaulters. Please note that I am not making use of Idea Cellular services although theynhave not disconnected me at their end. Regards, Lt Col SK Sharma (Retd) 3 Turner Road Near State Bank Clementown DEHRADUN - 248002 (UK)

Hi Team Idea
I request you to please retain my old plan and do not make any kind of changes otherwise I wont be able to use you services anymore, How can you change a customer's bill plan without getting an acknowledgment from him ? This is completely a harassment of the customer or I would say DADAGIRI you guys are doing, If I have taken you connection then that doesn't mean I am the slave of yours and you will do whatever you want, Please revert it otherwise discontinue my services and I assure that thing will really gonna do a very bitter word of mouth advertisement for your company
Please co operate and revert the old plan otherwise deactivate my connection

My mobile no. is [protected]

Thanks

To The Idea Cellular Ltd., Punjab Subject: Regarding Excess Charges debited to my A/c No.[protected] Dear Sir/Madam, I am an A/c holder of A/c no.[protected] under mobile no. +91-[protected] on the Name of Davinder Pal Verma from last one year. I am using the Mobile/Telecom facilities provided by you co. with a comfort. But, today when I see my Monthly bill agst. M/o June-2014, it was shocked to me because this is an over estimated to my expectations. I have no words to speak, because this is shocking moment for me. The amount of the bill was Rs.2140.00.This across my budget of Telecom services for a whole year.Basically, my monthly usage approx. From Rs. 200 –Rs.250. maximum. The most shocking thing in this bill is that the usage charges amount is Rs. 262 for a whole month & the remaining amount is of GPRS charges. I want to explain some indications: 1. On DT. 10.06.2014, I have received a message from your side, which shows that the consumption of Internet is 327.31 MB upto 09.06.13.On the same Day, I convesate this message with your Service Executive & he said to me, sir this is wrongly sent to you by IDEA Services & you have to ignore it. But, why you are charging me an huge amount for which I am not liable. I want to ask you firstly, I have not a Credit Limit up to Rs. 2000/-P.M. If there is any type of Internet is running on my mobile with a full speed of Charges day by day, why you are not intimating me about this. 2.Secondly, how it is possible that any type of Data Usage facility will be activated without any consent of the A/c holder? 3.Thirdly, Is it possible that the charges of Only SURFING on Mobile will be up to Rs.2000/-P.M.It is an un-believable amount, which is fixed by your co. in the Monthly Bill. In the end, I want to say that take necessary steps in this issue and close it immediately with the refund of charges, because these charges are not valid and this is against the policy of the company & not in favour of a customer. Please check my last records, you will find that there is not due pending from my side. Warm Regards, Davinder Pal Verma +91-[protected] +91-[protected] E-mail i.d is: [protected]@gmail.com

Dear sir/mam I take [protected] idea number on 13-6-14, bt it s not activated yet I give my three id proofs(, voterid, ration card and uid card copies, ) to retailer and he said that he send these proofs to distibutor.but my number is not activated yet itake that number on 12or13-6-14. Thanx plese help us But now retailer said he send my 2Proofs uid and voter id for further process please activate my number. Ishant singla [protected]

Hi, I would like to bring to your notice that I Saidi Reddy Pindi was using Idea Number (Hyderabad): [protected] about 2 year back. I stopped using that number on 29 November 2013, as I was travelling abroad. I have also notified Idea customer care for this. I have also made outstanding payments for the same number for December and January moths though I was not using it any more. Again I notified your customer care people and contacted through your website and left messages there. I am getting notices from your advocate. I want to stop these notices and get rid of that number. Now I tried to register a complaint on that number in your website it says it is not a Idea number clue less am here. Please let me know the status ASAP and can contact me +[protected] or my mail id: [protected]@gmail.com Regards, Saidi Reddy Pindi

I would like to inform you that one juice up service is activated today 18 jun 2014 from web for my no. [protected]. for this it took 50rs.charges per month. After calling to customer care I am not satisfied with his response that call after 4hrs to know the status and if you use any service then it will be chargable. As I stated that I haven't used any service or download anything named juiceup services is activated without my knowledge. I request you to not to fool people by activating such services and apply charges in their bill for the service that they have not used So please deactivate and refund my valuable money. waiting for your prompt reply ...

Dear sir/mam I would like to inform you that one juice up service is activated today I.e. 18 jun 2014 from web for my no. [protected].for this it took 15rs.charges for week.after calling to customer care he is not returning money back. Idea services activated without knowing. Customer care told me that we didnt activated your service this is not.our service. I told them to take complaint and resolve it. But they not accepting it also. Its very bad experience with idea. i dont want that service, today its activated close it refund my money back. waiting for your positive response.

Dear Sir I am inform you my Idea No.[protected] issued in your company but i have problam any idea services activate without information.This month activate Juice up vas service activate dt.16/06/2014 and charges Rs.50/- add my bill yeh msg mujhe kal hi mila hai. Jab ki mainey koi service nahi lagai hai aur coustomer care par baat karne par unka ek hi reply hota hai ki hamare yaha se koi service activate nahi hui aur jab ki mainey koi service activate nahi ki hai yahi mere problam ka aap hal nahi kartey hai to mujhe majburan consumer court main jaba padeda mujhe yakeen hai ki aap mujhe positive response dengey aur meri mail ka reply karnegey main aap ke reply ka 3 din wait kar raha hu yadi santosh janak answer nahi mila to main consumer court main case dal dunga.Aur court ka sara expensess Idea company ko pay karna hoga. Vinay Tayal [protected]