| Address: East Delhi, Delhi |
Yesterday on[protected] i bought a idea prepaid connection my no, is [protected] , and tonight at 01:04 am on[protected] i call on a ISD mobile number in Macedonia , i was just give a misscall on my frnds number and the idea company has deduct Rs.15 from my account balance .
its not happen first time with me , before this i hv another Idea connection from which i had giving miscall on ISD number , and i was always just giving only ring on my frnds ISD numbers , but company always deduct my account balance for givring misscall , and when i call to customercare , they told me that the call was connected to that number from idea server , but if my call was connected then why i was still hearing ringing voice ? and why my frnd told me that he never receive my calls , but idea company always deduct my balance , i am very disappointed from idea for this , but now its start happening with me on my new number also , i was that tey will repay my money to me , so plz help me. I HATE IDEA CELLULAR NOW. i will buy a new number of other company soon :(
Aug 13, 2020
Complaint marked as Resolved
Idea Cellular — idea is deducting amount without any intimation
Dear Sir,My name is Vinod Kumar Jain from Faridabad (Haryana)
I am using one IDEA prepaid No. [protected] from last more than one year and just suffring with the pathitic services by the idea. They are deducting amount from my prepaid balance every month by activated many services, for those services i never registered in IDEA. now I think that we are earning only for these companys not for our family and i am shocked the Govt is not doing anything for stopping this. I get shocked when I get to know that the two VAS are activated in my Mobile Number from 22nd & 29th of April for those I have never ever requested to IDEA, pls help me for returning my amount which they have deducted.
and Now I think that we should donate some amount from our hard working money to IDEA CELLUAR Company for sttoping all this things.
Thanks
vinod Kumar Jain