| Address: East Delhi, Delhi |
Yesterday on[protected] i bought a idea prepaid connection my no, is [protected] , and tonight at 01:04 am on[protected] i call on a ISD mobile number in Macedonia , i was just give a misscall on my frnds number and the idea company has deduct Rs.15 from my account balance .
its not happen first time with me , before this i hv another Idea connection from which i had giving miscall on ISD number , and i was always just giving only ring on my frnds ISD numbers , but company always deduct my account balance for givring misscall , and when i call to customercare , they told me that the call was connected to that number from idea server , but if my call was connected then why i was still hearing ringing voice ? and why my frnd told me that he never receive my calls , but idea company always deduct my balance , i am very disappointed from idea for this , but now its start happening with me on my new number also , i was that tey will repay my money to me , so plz help me. I HATE IDEA CELLULAR NOW. i will buy a new number of other company soon :(
Aug 13, 2020
Complaint marked as Resolved
idea pco — refund not received after close the connection
Dear Sir,My Name is Rahul Sharma and I m brother of Surender Sharma. Surender had purchased a STD PCO Connection of Idea from the authorised dealer of Idea PCO M/s Protons Communication, Shalimar Bagh, Delhi. The Idea no. of the connection is [protected].At the time of purchasing he gave me Rs. 1000 refundable connection, when i surrender the FCT of Pepteller, but now he ignore the statement.
when i went to him he said Idea is not refund the money and he ignore the statement.
We are requested to released my refund.
Thanks & Regards
Rahul Sharma
[protected],[protected]