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Idea Cellular Complaints & Reviews

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Updated: Oct 7, 2025
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Idea Cellular reviews & complaints page 784

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V
vsprabhu2
from Bengaluru, Karnataka
May 4, 2010
Resolved
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Address: Thane, Maharashtra

I have recently got prepaid cellphone connection # [protected] from Idea Cellular.
Whenever I connect to a landline or another Idea cell number they say that your voice is not audible. The call also gets disconnected every time.There are strange shrieking voices during conversation and the calling party's voice also pauses starts intermittantly.This happens with each and every call.Every time I call customer care it says "the executive is busy" and call is automatically disconnected,without giving me an opportunity to talk to the executive.Very sorry state of affairs.
Aug 13, 2020
Complaint marked as Resolved 
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    S
    shivs23
    from Delhi, Delhi
    May 3, 2010
    Resolved
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    Resolved

    Dear Sir, I have prepaid no. of idea celluler in Haridwar (uttrakhand) from Last one year. At the time of money recharging mobile amout deducted automatically. I have complaint to customer care many time for the same but i could not get satisfactory answer from them & amount deduction became continue .They told me about some entertainment scheme applied on my mobile,So i give request them to stop them immediately.But amount deduction is still continue. Pls look in to the matter. I don't want to change my connection no. Thanks 7 regards Shivkant Sharma [protected]
    Aug 13, 2020
    Complaint marked as Resolved 

    Idea Cellular — idea is deducting amount without any intimation

    Dear Sir,

    My name is Vinod Kumar Jain from Faridabad (Haryana)


    I am using one IDEA prepaid No. [protected] from last more than one year and just suffring with the pathitic services by the idea. They are deducting amount from my prepaid balance every month by activated many services, for those services i never registered in IDEA. now I think that we are earning only for these companys not for our family and i am shocked the Govt is not doing anything for stopping this. I get shocked when I get to know that the two VAS are activated in my Mobile Number from 22nd & 29th of April for those I have never ever requested to IDEA, pls help me for returning my amount which they have deducted.

    and Now I think that we should donate some amount from our hard working money to IDEA CELLUAR Company for sttoping all this things.

    Thanks

    vinod Kumar Jain
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      A
      ajay rajian
      from Delhi, Delhi
      May 3, 2010
      Resolved
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      Resolved

      Address: Jhajjar, Haryana

      dear sir/madam

      my self ajay kumar s/o sh. ranbir singh, r/o arya nagar near talao road jhajjar-124103, haryana. my mobile no. [protected]which is post paid connection at present. i want to change my service from post paid to prepaid & in the same way i have been trying from last 3 months but success not found. i m harassed by your local office & no satisfactory response from ur customer care executives . c.c. execut. have different statement at different times e.g. today first time when i contact ms. kanchan (c.c. execut) at approx. 2.45 pm then she told me that she want to talk with local idea office staff. then in the same try second time my call attended by ms. pooja (c.c. exev.) at 3.05pm. as the same day & told her my whole problem but she didn't ready to talk with local idea office to solve my problem & disconnected my phone.

      at the end of local idea office,first time in feb. 2010 concerned person mr. manoj & shekhar told me that at this time my no. can't change from post to prepaid due to mid of month then after 15 days i m repeat my try then mr. manoj told me at present applications for changing post to prepaid is already very high so it can make next month. now in the same try i m again in last of april contact the office & submitt my whole formal document which is required from mr ( my photo id &one photo & one application) after all these things result is not satisfactory. he says that a mail is make it but cant say howmuch time taken by it.

      i m not want to change my no.but i m harassed by ur poor & cheap service for changing this connection. if i m notfound any satisfactory response from ur end then i m helpless to take any legal step in the aforesaid case.

      regards
      ajay kumar
      [protected]
      Aug 13, 2020
      Complaint marked as Resolved 

      Idea Cellular — change of connection

      I have post paid connection no [protected] I request to change this as prepaid conn. on 13.10.2011 Rajeeb Sons Avas Vikas Civil Lines MORADABAD U. P. WEST.Imade so many request for change nothing has done so far I thankful to you for early action
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        G
        glorjoseph
        from Pune, Maharashtra
        May 1, 2010
        Resolved
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        Resolved

        Address: Bangalore, Karnataka

        Idea cellular has been charging me for dialer tones, unnecessary messages etc. when I have not requested for activation of dialer tone and other unnecessary messages to my mobile.Inspite of calling up several times and complaining about this..no action has been taken. I am unnecessarily being charged for all this nonsense. This is absolute looting ! Please help me recover all the charges debited to my account
        Aug 13, 2020
        Complaint marked as Resolved 

        Idea — About dialer tone which i have not requested

        Yesterday night at 12.20 am i got message from idea showing "The selected song has been activated as your dialer tone"
        But i never select any song and i never request for the same.
        I dont want to use this dialer tone facility but they r forcing it on me.
        And before some days they havve deducted balance for using gprs on my mobile but i already have
        Broadband at my home so why i sould use gprs on mobile.
        I think there is huge problem in their database and i am suffering from it.
        Also their promotional messages are headache for me.i am tired of receiving their meassage.
        If someone can change this please help me.
        set the dialer tone Meri duniya he - vastav
        da same thng had happened 2me aswel.. n i tried 2complaint but they simply put da blame on me.. my money ws gone so i thot y not set a decent tone.. i did set a new tone n den after 15days it got disconnected on its own.. so i wasted alot of money on this..
        den again i tried 2complaint n the person asked me 2hold while he transfered my case 2a senior official.. i waited 4more than half an hr but no1 answered.. its quite disturbin 2knw hw they treat customers..
        as for the calls they mak a thousand times.. u can disable those by callin the customer care n they'l ask u 2 msg a code.. atleast thats a relief..
        Before few days a dialar tone has been activated in idea card . In the same way an another scheme relating astrology was activated. I have never activated these schemes. i even complained about the same but reply was neutral from your side and as well as i was forced to use use them as charges were deducted from my account
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          M
          maulin_619
          from Mumbai, Maharashtra
          Apr 30, 2010
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          Resolved

          Address: Vadodara, Gujarat

          On 3/03/2010 i had activated the ISD calling package on my post paid connection [protected]. According to the plan i was supposed to be charged at 1.99 Rs per minute, When i recieved my bill IDEA CELLULAR charged me 6.44 Rs. When i sought clarification they said i was intimated about the same by the customer care. The fact is i didnt recive any intimation regarding it. I am using IDEA for the last 3 years and have never ever defualted any bills. I even dmended proof of intimation in the form of call recordings, written document but the company failed to provide the same. I approached their regional offices many times and even am ready to settle my due bills provided they correct their error and refund me the excess amount. I even gave an apllication for the closure of my connection provided they settle the account with justification of their fault. I registered a complaint last month with IDEA regional office Vadodara regarding the error, the copplaint number is 1474. Its over a month now and there's no communication from their side nor any satisfactory response. KIndly take action about it. I am ready to settle but they are harassing me by saying i'll have to bear the whole amount.
          Aug 13, 2020
          Complaint marked as Resolved 
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            M
            mohit123456
            from New Delhi, Delhi
            Apr 28, 2010
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            Resolved

            Address: Ghaziabad, Uttar Pradesh

            hi,
            Can I have the call details for my Idea number [protected], it's in my name( Mohit kumar) and the address is H no 25 , kavi nagar, ghaziabad

            I have lost the mobile and I am sure that it has been taken by one of my friends and the number is currently being used in roaming

            It would be very kind of you if you can forward the call details(Incoming & Outgoing) to my mail Id for the Month of March, April 2010

            I am ready to pay the charges that is applicable for getting this done

            For any queries you can reach to me on my Mobile number [protected]

            Please revert at the earliest
            Aug 13, 2020
            Complaint marked as Resolved 
            Hi,
            Can I have the call details for my Idea number [protected], it's in my name and the address is H no 18/346, Umanagar, Deoria My Father Name is Ram naresh Shahi My Pan card No is BMFPS4998K

            I have lost the mobile and I am sure that it has been taken by one of my friends and the number is currently being used.

            It would be very kind of you if you can forward the call details(Incoming & Outgoing) to my mail Id for the Month of Feb, March and April

            I am ready to pay the charges that is applicable for getting this done

            For any queries you can reach to me on my Mobile number [protected] or [protected]

            Please revert at the earliest.
            dea Prepaid Mobile
            Posted:[protected] by mohit123456 Send email

            outgoing & incoming details
            hi,
            Can I have the call details for my Idea number [protected], it's in my name( Raj kumar) and the address is b2, nand nagri, delhi

            I have lost the mobile and I am sure that it has been taken by one of my friends and the number is currently being used in roaming

            It would be very kind of you if you can forward the call details(Incoming & Outgoing) to my mail Id for the Month of March, April 2010

            I am ready to pay the charges that is applicable for getting this done

            For any queries you can reach to me on my Mobile number [protected]
            sir, i need the details for my idea number [protected] it is in my name and address (asru, a.k.house, muttom kunnil, p.o.shiriya, 671321)
            i have lost the mobile and i want my incoming and outgoing details i need some of the numbers which i lost.
            it would be very kind of you if you can forward the call details (incoming and outgoing) to my mail id ([protected]@hotmail.com) for the months from march to june.
            i am suffering from the call from unknown no.
            in this connection we had compalaint in police station but till the day we have not relief.
            how can i get call detail of that mobile no. so that i can give the no to police .for further action against that mobile no?
            I know my mobiles outgoing & incoming list view, my muber is [protected].
            dear sir, i know my mobiles outgoing & incoming list view, my no. is [protected]
            dear sir, i know my mobiles outgoing & incoming list view in july 2010 my no. is [protected]
            I WANT TO KNOW THE OWNER OF THIS IDEA NO.[protected], PLZ SEND THE RESULT TO MY NO.[protected]
            i want my idea prepaid card outgoing and incoming call details for last four months.my no.[protected], himanshu.
            sir, i need the details for my idea number [protected] it is in my name and address (sanju devi, mahabir yadav house no.789 near nekhar apartment)
            i have lost the mobile and i want my incoming and outgoing details i need some of the numbers which i lost.
            it would be very kind of you if you can forward the call details (incoming and outgoing) to my mail id (prince2010.[protected]@yahoo.in) for the months from july to september.

            Best regards
            Prince raj
            i want all my incoming & outgoing call detail
            my mob. no. [protected]
            i want all my incoming & outgoing call detail from 1st march 10 to 30 sep 2010
            my mob. no. [protected]
            dear sir, i know my mobiles outgoing & incoming list view, my no. is [protected]
            i want last six month sms and call detail of my prepaid idea no [protected] on my e-mail [protected]@yahoo.com

            Regards
            Puneet
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              G
              gagan_chamria
              from Chirawa, Rajasthan
              Apr 27, 2010
              Resolved
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              Resolved

              Address: Sri Ganganagar, Rajasthan

              respected sir/madam,

              This is gagan chamria from sri ganganagar and my mobile no is [protected] I recharged my account with 8 rs recharge on 24 April and after the 36 hour this internet recharge activated I have suffering and download some songs from free sites but customer care are saying that i have downloaded wallpaper pack but i didn't i have made contact many time to idea customer care but they are not writing my complain and i am not satisfy with idea customer care Representative and in spite of internet recharge 150rs are reduce from my account. i hope u will solve my problem as soon as posible.
              I will be very thankful to you.....
              Aug 13, 2020
              Complaint marked as Resolved 
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                V
                vijay.idea
                from Mumbai, Maharashtra
                Apr 26, 2010
                Resolved
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                Resolved

                Address: Andhra Pradesh

                Dear All,
                We have taken a idea pco connection two months ago. At that time we have paid the sum of Rs 3000/- to the dealer who had given us a coin box with Rs 900/- balance and told that the balance of Rs 2000/- will be added to our credit after one month. But the amount was not credited to our account till now and whenever we ask the dealer about balance he his making up some story and asking for sometime. We are unable to understand what the problem is kindly help us... our pco connections no is [protected] and is in the name of K.Padma, H.No. 19-1-623, Doodh bowli, hyderabad. Andhra pradesh-500064. Contact no is [protected] and [protected].
                Aug 13, 2020
                Complaint marked as Resolved 

                idea pco — refund not received after close the connection

                Dear Sir,
                My Name is Rahul Sharma and I m brother of Surender Sharma. Surender had purchased a STD PCO Connection of Idea from the authorised dealer of Idea PCO M/s Protons Communication, Shalimar Bagh, Delhi. The Idea no. of the connection is [protected].At the time of purchasing he gave me Rs. 1000 refundable connection, when i surrender the FCT of Pepteller, but now he ignore the statement.

                when i went to him he said Idea is not refund the money and he ignore the statement.

                We are requested to released my refund.

                Thanks & Regards

                Rahul Sharma
                [protected],[protected]
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                  C
                  cooljuzi
                  from Chennai, Tamil Nadu
                  Apr 26, 2010
                  Resolved
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                  Resolved

                  Address: Ahmedabad, Gujarat

                  I am the customer of idea cellular and my mobile no is [protected].on my mobile one internet link was sent by the company and i have just open that link for 10 second and just surf internet of 27kb and they have charged me 30rs for the downloading of wallpaper though i have not downloaded the wallpaper.and when i have a conversation with one of the executive of idea then the supervisor did not response properly and they have not given me a satisfactory answer and the supervisor name is rajiv parmar.And they didn't credited my balance back.so i request you for getting me justice for this unappropriate service.so the other customers could not sugger this kind of problem.
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    S
                    sekhar.vbvd
                    from Ahmedabad, Gujarat
                    Apr 26, 2010
                    Resolved
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                    Resolved

                    Address: Andhra Pradesh

                    my mobile no. [protected], i want the address proof details on this number. so please kindly to give the address proof details on this number.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Sep 25, 2014
                    ravsaheb more's response
                    colle details [protected]
                    please give the address proof details on [protected], pleaseeeeeeeeeeeeeeeeeeeeeeee.
                    please give me detail address of the sim no [protected]
                    please give me detail address of the sim no [protected]
                    give me th address of [protected]
                    please send me this SIM card adders no [protected] my email id [protected]@gmail.com
                    please send me this SIM card adders no [protected] my email id [protected]@gmail.com
                    Please give me a details and address [protected] my g mail address is [protected]@gmail.com
                    Please send me details and address of [protected]...My email id [protected]@gmail.com
                    Plz give me the details of [protected]...my mail id iz spandana93.[protected]@gmail.com
                    please give details of this mobile no.
                    [protected]
                    please give details of the mobile no i have lose my phone
                    [protected]
                    please give details of this mobile no.
                    [protected]
                    Please give details of [protected].. my mail id is [protected]@gmail.com
                    Plz give me the details of [protected]...my mail id iz [protected]@gmail.com
                    please give the details of number [protected]
                    Please give details of [protected].. my mail id is [protected]@gmail.com
                    3G
                    hi give me address details of [protected] & send to ram.[protected]@gmail.com. pls respond & tell me total details
                    [protected]
                    my mobile no. [protected], i want the address proof details on this number. so please kindly to give the address proof details on this is my email [protected]@gmail.com
                    Plz give me d id proof of[protected] to hkrishna.[protected]@gmail.com
                    Id and Address this numer [protected] my email [protected]@gmail.com
                    Please give me address details about [protected] to [protected]@gmail.com
                    Plz sir [protected] this number name and proof and address my email address [protected]@gmail.com
                    Plz sir
                    please give me detail address of the sim no [protected]
                    I lost my mob so provide me proof id and details my sim number [protected] my gmail id is [protected]@gmail.com
                    I want to know detail about sim card as it has been use from last 2 years
                    Plz tell me
                    I used mobile no [protected] from last 2 years but lost all my information used to get this sim card
                    But idea demand I'd proof
                    I face many inconvenient that my no is block
                    So plz tell me information about this sim
                    my mobile no. [protected], i want the address proof details on this number. so please kindly to give the address proof details on this is my email id is [protected]@gmail.com
                    Plz tell the id proofs of this no [protected]
                    To [protected] no
                    give me the address no [protected]
                    Please give me details of idea Number [protected] ...plz... plz...plz..
                    please give me detail idea number [protected]
                    hi give me address details of [protected] & send to [protected]@gmail.com. pls respond & tell me total details
                    Please sir information to that number [protected] l am hearly request you
                    Please send details sim id [protected] I am hardly request you sir
                    plz give me the address for the mobile number it is my frd mobile number
                    [protected]
                    sent the detail on Email:
                    [protected]@gmail.com
                    please send the address of this number [protected]. my email id : [protected]@gmail.com
                    Please send me this idea num...[protected] adress or locetion adress or his name please...my contact num...[protected] and email [protected]@gamil.com
                    Could you please provide the details of ID proof for the phone number [protected]. It is to link with as I am unsure of whose proof I had given while purchasing the sim card. My mail ID is [protected]@gmail.com
                    my mobile no. [protected], i want the address proof details on this number. so please kindly to give the address proof details on this number
                    fd df d
                    fd
                    Please give name and address [protected] this number lose it
                    Please give me my sim card proof .my mobile no.[protected], please send my mail id [protected]@gmail.com
                    Idea Cellular Customer Care's response, Sep 20, 2017
                    Verified Support
                    Dear Customer,

                    We established call to you, due to improper interaction we unable to provide you the resolution.You may write us at [email protected] for assistance. Please contact 198/12345 for services and complaints if any.

                    Regards,
                    Lakshmi.
                    please my mobile no [protected] idea i want the address proof details on this number so please kindly to give the address proof details on this is my email [protected]@gmail.com
                    Idea Cellular Customer Care's response, Oct 30, 2017
                    Verified Support
                    Dear Customer,
                    We request you to visit nearest Idea store to get your above mentioned details.Refer this link: http://www.ideacellular.com/idea/select-circle?PlanType=StoreLoc to find your nearest location.
                    Regards,
                    Lakshmi.
                    This Number. [protected] online shopping my money no Give so this Sim card Address sent please
                    Sir pls send me this number owner addres, [protected]
                    please send the address details of this number [protected]
                    Idea Cellular Customer Care's response, Jul 31, 2018
                    Verified Support
                    Dear Customer,

                    We are sorry to inform you, that mobile operators are unable to provide any personal information for security reasons.

                    Regards,
                    Neha
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                      N
                      Nizam Husain
                      from Noida, Uttar Pradesh
                      Apr 26, 2010
                      Resolved
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                      Resolved

                      Address: West Delhi, Delhi

                      Hi,
                      I am user of Idea Cellular postpaid connection: [protected]. I have received my invoice of 15 Apr of an amount of Rs 275.75, in which i have been charged Rs 100.00 for usage charge as mentioned in my invoice.
                      To know more details about my extra charge of Rs 100.00 I spoke to the Customer Service, in which he mentioned me that I have been charged for downloading wallpapers. As per my knowledge i haven't downloaded any wallpaper. As to know more details about it the executive Mr Deepak put me on hold for 15 minutes twice and disconnected the calls without giving any satisfactory answers.

                      Please look into the matter and do the needful.

                      With Thanks and regards,
                      Nizam Husain
                      My alternate no. [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        P
                        PRATIK
                        from Mumbai, Maharashtra
                        Apr 26, 2010
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra

                        This is to bring to your kind notice that i am the idea customer for last one & half year.My idea mob no. is [protected] On 22nd april 2010 at around 0700 hrs outgoing as well as incoming calls were STOPPED from the above said number without any prior information. On enquiry with customer care, i learned that it was due to failure in documents verification which were submitted by me on 16th of April as i have lost my Sim card and obtained a new one .When i submittted my documents at the MY IDEA STORE in SAI KHUSHI SAWAND ,Shop No 3, Dattrey Maharaj CHS, Sector 7, Near Thane Janata Sahakari Bank Ltd, Airoli - 400708.Navi Mumbai,Maharashtra i was told that your no. will be re-activated in 5-6 hrs,but still after making repeated visits and request at the MY idea store.the no is still not activated.Today when i called back to customer care no complaints were taken about the inconvenience caused and about the IDEA STORE.I was asked to call on 198 which is also not possible as all otugoing calls are stopped.Yesterday (Sunday) the my idea store was closed and the no. is still not activated.Today(26TH APRIL) when inquired about it in the same idea store, they said we cannot do anything about this as the person in-charge(JAYESH THAKUR) of the store is not available.
                        When contacted to customer care,they say we cannot do anything from our side as your documents has not yet been received by us, and you plz contact to the my idea store where you have submitted your documents.

                        Regards.

                        Pratik.M.Rane


                        E-mail:[protected]@gmail.com
                        Ph no:[protected],[protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        Idea — outgoing stop

                        i summit my document on 15Mar in hadapser Idea office
                        but not start out going on time
                        idea office wrong commitetd to me



                        i kindly requst to u plz start my outgong

                        Idea — Repeated request for documents submission.

                        Hello

                        I have submitted all required documents including photocopies of voter Identity card & passport size photos to the Idea services. But my sim is no more valid. Kindly help. I have rushed to the custemer care several times for assistance.
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                          A
                          abhinav_purwar
                          from Mumbai, Maharashtra
                          Apr 25, 2010
                          Resolved
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                          Resolved

                          Address: Pune, Maharashtra

                          Hi ,

                          My complaint against the Idea Cellular network, They usually activated the services Ex Crick(as in my case) Pack(Something) in number without any knowledge of customer.
                          According to them.
                          Service Activation date : 6th Apr 2010 (When i inquired and complaint about they replied :Service had been activated my me(I never did that))
                          18th Apr 2010-- I had lodged the complaint :1-[protected] :They told service deactivated on your cell.

                          on 25th Apr 2010 --- I got the messages of cricket(Crick Pack) and when I again inquired I got to know service never deactivated from my account and they told i never lodged any complain(How is it possible if am having the complaint number).

                          Now come to customer care : I called 198 (Where complaint registered )They told me to call 12345 when i called there they told me to call on 198 .They just pass the buck from each other and now the height was i had a talk with 3 customers representative and all gave different answer to my question.even they dont know what is going on there .

                          its really disgusting such big brand is doing like this. all my believe and faith regarding the Idea is no more and definitely I am going to change the provider.

                          This time i came to know so i raise the request may it can be there trick to earn .

                          How many people in today's world having the time to check this service activation in cell.

                          I dont know whether this complaint is going to listen or not but I just want to raise it.
                          Hope it will be...
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            A
                            allykhans
                            from Mumbai, Maharashtra
                            Apr 25, 2010
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra

                            Hello Sir/Madam,

                            I am Alimuddin Khan, I am using Idea prepaid service. However, earlier I was Postpaid customer. I used this service almost three month and I clear my All dues, before coverting from Postpaid to Prepaid. Please know that I have very disappointed with the cusomer service. Becouse I have 35 Rs credit balance after clearing my all dues. I have visited many time to the Idea Gallary as well as called many times to the customer service about the refund of the credit balance. It has been nearly 5 month to get excess money that I have paid to the Idea cellular ltd. I have waisted lotss of time to visit their Gallary but no result.

                            My numbre is : [protected]
                            My email address: [protected]@gmail.com

                            Please assist with the difficulty, what I had in the past.

                            Thank you,

                            Alimuddin Khan
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              kanishka
                              from Nashik, Maharashtra
                              Apr 24, 2010
                              Resolved
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                              Address: Nashik, Maharashtra

                              Iam using idea network,for my mobile .Iam facing problam such as call drop ,network congetion .Iam given complaint to custmor care much more rime but they do nothing,in our city much more idea user facing such problem.
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              We are SINHGAD TECHNICAL EDUCATION SOCIETY Gat no 309/310 Kusgaon(bk) Lonavala Tal. Maval, Dist. Pune Pin410401. Facing no mobile network in our SIBACA college bldg. we are nearly about 5000 idea mobile user. You are requested to make provision of indoor mobile antenna in above said bldg.
                              Thanks and Regards
                              Pramod Alegaokar
                              Electrical Engineer
                              STES, Lonavala.
                              Mob [protected]
                              Email: [protected]@sinhgad.edu
                              varun.[protected]@gmail.com
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                                jyotirmoy
                                from Srinagar, Jammu and Kashmir
                                Apr 24, 2010
                                Resolved
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                                Address: Rangareddy, Andhra Pradesh

                                Sir/Mam,
                                In july, 2009 I took idea postpaid connection from an Idea Celular agent at my office capus (Infosys Technology Ltd), who took Rs.450/- advance and passport xerox from me. After few months I contacted the Idea agent for discontinuing with Idea connection.Then he (the agent) told me that he cant stop my connection and I have to visit Idea office (but strangely he can provide connection without any visit to their office from our side).
                                Now when I visited the Idea office with due payment , I was told that this discontinuation process has to be initiated by calling Idea customer care and they also insisted that 450/- of advance has been compensated with the bill. But as usual when I called the Idea customer care they told me to visit the Idea office.
                                After that I mailed Idea customer care in september 2009.But they did not stopped my connection.
                                In 2010 after january I have stopped paying bill and whwn asked by idea customer care I told them to stop my connection and adjust my advance payment of Rs :450/-.But they did not do it and after march they stopped my connection.Now they are telling me that they will adjust my 450/- advance but I have to pay april month's bill also.
                                I always wanted to pay the bill, but a proper and justified one. Please help me.
                                Thanks and reagards,
                                jyotirmoy
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  Yogesh__Sj
                                  from Delhi, Delhi
                                  Apr 23, 2010
                                  Resolved
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                                  Address: East Delhi, Delhi

                                  Yesterday on[protected] i bought a idea prepaid connection my no, is [protected] , and tonight at 01:04 am on[protected] i call on a ISD mobile number in Macedonia , i was just give a misscall on my frnds number and the idea company has deduct Rs.15 from my account balance .

                                  its not happen first time with me , before this i hv another Idea connection from which i had giving miscall on ISD number , and i was always just giving only ring on my frnds ISD numbers , but company always deduct my account balance for givring misscall , and when i call to customercare , they told me that the call was connected to that number from idea server , but if my call was connected then why i was still hearing ringing voice ? and why my frnd told me that he never receive my calls , but idea company always deduct my balance , i am very disappointed from idea for this , but now its start happening with me on my new number also , i was that tey will repay my money to me , so plz help me. I HATE IDEA CELLULAR NOW. i will buy a new number of other company soon :(
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  hi...this mail from the person who cheated BY idea



                                  hi this my mobile number ::9940xxxxxx, my name is pavan
                                  previously i used to use AIRTEL with same number,
                                  by attracting your advertisements especially by your brand ambaseder (mahesh babu) i have came to IDEA with number portability,

                                  BUT
                                  from day one onwards i am facing problems by using idea
                                  every time you are debiting by balance that's around 40 or 50 for knowing the reason if i called to your customer care they are disconnecting the calls
                                  and last two months your customer care people told me that the balance deductions is for the MMS i sure i didn't send any mms so i asked your people give me the proof you people don't have any proof because your doing FRAUD and ILLEGAL business . By your bad luck when i didn't use my mobile at that time your taking money . that's i can able to catch you very easly .this thing was happend to me in the feb and march month,

                                  and current month in APRIAL,
                                  you came with new way to take my balance for VAS you debited my balance 50 rs in 23/04/2012, i noticed that in 24 but i didn't find a time to call you so i called to customer care(198) on 25 first two times your executives disconnected my call, i don't know why i asked them whats my balance at present for that two times one lady attend my call she disconnected my call with in a seconds, third time can able to speak with your representative .

                                  I asked whats the reason for my balance deduction he said that VAS i asked him why and he is saying i activted i asked him when no idea because that's your activated from your side ILLEGAL and your representatives told me that i downloaded some thing i asked him for the details no details and i checked in my mobile there is no downloads ...

                                  SO FINALLY I WANT MY MONEY BACK AND I DON'T WANT THESE TYPE OF PROBLEMS

                                  IF I FIND SAME PROBLEMS ONCE AGAIN I WILL POST SAME THING IN ALL THE WEBSITES WHO ARE ALL TAKING FEEDBACK IN ONLINE AND AS WELL AS IN SOCIAL NETWORK WEBSITES AND I SEE YOU ON THE COURT...AND THEN I WILL CHANGE MY OPERATER BECAUSE I AM USING SAME NUMBER FROM LAST 6 YEARS...

                                  for this i got reply from idea ...without any proofs i will full contents as soon as possible

                                  Dear Mr. Pavan,

                                  Greetings from Idea Cellular!

                                  This is with reference to your email regarding the deduction for the Idea mobile number [protected].



                                  We would like to inform you that, the VAS pack against the mobile number has been downloaded from your end.



                                  Hence, we express our inability to post the credit for the same.



                                  Should there be any further clarification, You may also contact us by dialing 12345 (nominal charges of 50 paisa / 3 minutes ) from your Idea mobile number or [protected] from numbers other than Idea for all queries & requests & in the event of any complaints dial 198(Toll free).


                                  Assuring you the best of our services at all times.



                                  Thanks & Regards,

                                  Vishnu Priya .S

                                  Customer Service Desk
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                                    +
                                    +919822252295
                                    from Pune, Maharashtra
                                    Apr 23, 2010
                                    Resolved
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                                    Resolved

                                    Address: Pune, Maharashtra

                                    i have receieved a mms today from idea mob.no.[protected],but instead of photo I am asked to open www.ideacellar.com/webmms &asked to enter my mob. no.[protected] with supplied password.where i came to complaint forum.Pl.give correct mob.settings &help to open my mms msg.-T.M..Unecha Pl.reply on my cell or e-mail add.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    your gprs is not working corectly and customercare agents are did not response for problems please take action
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                                      T
                                      tolisha_v
                                      from Angamali, Kerala
                                      Apr 23, 2010
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                                      Address: Ernakulam, Kerala

                                      I got one sms saying to send free birthday greetings dial *999*20# . unknowingly my request went to that number and rs.15 was deducted from my balance. Now i dont want to continue with that offer. i called up the custormer service also.. but didnt receive any valuable response. I wana know what must i do to deactivate that offer. If its not deactivated rs 15 will b deducted every month. So plzzzz help me out .
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      whose is this number i want to know from idea service people [protected] as i m getting vulgar messages from this number.plz reply me earlier or i hav to go to police.reply as quick as possible.
                                      how can i get my sms balance in idea sim
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                                        P
                                        prajapatirs
                                        from Adoni, Andhra Pradesh
                                        Apr 23, 2010
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                                        Address: Singrauli, Madhya Pradesh

                                        Dear sir,

                                        I am R S PRAJAPATI and purchased a SIM after proper submission of KYC from at singrauli distt dealer of idea .

                                        after every 3 and 4 months services are kept on hold without assigning any reason and without giving prior information with this hold my idea no [protected] has been suspended thrice from initial activation of the service.

                                        I am Branch Manager in State Bank Of India Amlori Branch ,and every KYC document with photo graph has been given three times ,I am astonished to know that Idea company has become so lethargic for important customer like me. I have deposited photograph , Pan card and Address proof .

                                        My above connection is dormant since last 20 days , This number is communicated to all my seniors and official fellos , other wise I would have thrown away the said blocked SIm and purchased another from other company as now a day aquiring new SIM has become very easy.

                                        My final request to customer care incharge is to please activate the service and initiate suitable action against local distributer for his unjustified behavior.

                                        with regards

                                        R S Prajapati
                                        Branch Manager SBI Amlori MP
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        IDEA Cellular Services — Service Disconnected

                                        I am an Idea Prepaid Subscriber since 2004. My Prepaid Number is [protected], which i took from KERALA. every year i am recharging before getting expired. And as per my last recharge on Augest 2008, it will expire on 2009 August. Currently I am residing in Maharashtra. Before 2 days i reached kerala and trying to use the connection. but it was disconnected. I check with one of Idea showroom, the response which I get from the show room is, which is disconnected because you are not used the connection for last 3 months.
                                        However the validity is till Augest. No matter whatever, why they are providing 1 Year, Life Long Sim, if they will disconnect the connection if the customer not using the sim for 2-3 motnhs. If they are providing SIM for 1year or life long then what is the benefit for peoples like us. We are coming to kerala once or twice in a year. We given this number to all of our relatives, friends etc. It is not possible to take new connection, whenever we coming to KERALA. So Please do the needfull. Please React against this.
                                        i have idea sim card but my service is disconected by com but iam not recharge my card
                                        about my mobile card which was disconected
                                        I take a new Life long connection in August 2009 but now it is not working. when i inserting to the mobiles it shows insert sim cards. how can ireactivate my connection

                                        Idea Cellular Ltd — Disconnection without prior notice

                                        IDEA cellular persons keep on calling me that ur bill is pending should we sent some one for collection but no one comes for collection at my place after wards they charge additional charges.
                                        This month worst happen these people disconneted my number despite of my security deposit with them

                                        my no. is [protected] loacated at jhansi
                                        Holder name : Gaurav gupta
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