[Resolved] Idea Cellular — Bad services

Payalchawla

from Delhi, Delhi

Address:	Karnal, Haryana, 132001
Website:	www.ideacellular.in

Last 6 months idea services is very very very very very bad. Not give any response against complaint. Bill automatically generate extra. Very poor service given by Mr. Sandeep which is your new executive. ..when m not under Sandeep all is well. After my I d under sandeep it is so poor response. Idea doesnot give approval to port any other company after giving such bad performance. .. I suggest people doesn't port to idea or not to buy a new connection of idea

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Aug 26, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2016

Idea Cellular Customer Care's response Dear Customer,

We regret the unpleasant experience. Kindly share your Idea mobile number and alternate contact details, so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Jul 14, 2016

Idea Cellular Customer Care's response Dear jrsony,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Jul 14, 2016

Idea Cellular Customer Care's response Dear jrsony,

As per your telecon with our customer service associate on 14th July 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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Comments

Payalchawla

from Delhi, Delhi

Idea cellular is fraud & cheater. Mr. Sandeep which is idea cellular executive when our id comes under mr.sandeep for last 6 month i am facing so many problems in idea bills.extra bill according to plans are given or m pay extra bill. But not limit is cross That's why i m deciding to port my connections frm idea to vodafone and airtel but now idea cellular does not approve my porting request i.e idea cellular ltd is rejecting my porting request frm last 2 mnths the reason they are giving is authorization letter but i submit all the documents proper & also my bill in idea cellular in minus the worst service is provided by us please do the needful for me...

jrsony

from Ludhiana, Punjab

Dear sir, This is to infrom you that imy no is of delhi [protected] and i was transferred to ludhiana . On 11.07.16 i came to ludhiana my phone lost the network. and since then there is no network in my phone . I am facing immense problem owing to this. i m waiting for quick solution till today else i will get my no. port to anyother good sevice provider.

jitesh rai