Idea Cellular — balance cut and fraud contact

Hello sir ;my name is sagar. I have playing a contest in idea cellular rs.35 charg. And i have win 4 coupon of rs.35 recharge. But when i have redeem this coupon on website said me coupon expride. After that i have contect idea coustmer care they have said i have not responsible of this but they have t&c said coupon validity is 30 days. And i have received coupon on 2 days ago. I have many time complaint they coustmer care but not respond me.. I have attached screenshot of them coupon. Plsss help me my contact no.[protected]
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Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2019
Idea Cellular Customer Care's response
Dear Customer,

As per our recent communication, we've informed you that kindly share the screenshot so that we can assist you further.

Regards,
Prajakta
Sep 10, 2019
Updated by Sagar as
My 2 coupons screnshot

Complaint comments 

Comments

Hi,

Network is very poor and not getting 2G also. Totally disappointed by the network coverage.Planning to port the sim. Issue exists for the past four days. Still exists.

Thanks,
Meenu Abraham.
Idea Cellular Customer Care's response, Sep 10, 2019
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further. 

Regards,
Prajakta
I also had concerns about my balances cut, I am not paying any game but I have used my coupon work 100rs, I haven't used it yet but it is now showing half the price. Why is that happening?
Idea Cellular Customer Care's response, Sep 23, 2019
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakt

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