Idea Cellular — Balance deduceted from bank acc. but no recharge done

Address:	Bikaner, Rajasthan, 334003
Website:	www.ideacellular.com

My name is Dr.Atul Mohta. I have been using Idea cellular services since last 5-6 years. More than a week back I recharged my internet pack using www.ideacellular.com for Rs 199. The balance was deducted from my account and as per the bank statement the payment was received by Idea Cellular but my inter net pack didn't get recharged. When I tried to contact customer care service their response was very irresponsible. Therefore, I was forced to tweet about it. Finally I got some response from them, they asked me to send a copy of my bank trnsaction and accordingly I sent them the details. But since then I havent received any response to my mails or tweets. The also deleted the tweets in which they sent me their email details. This experience has been nothing less than mental harassment on my part. You are my last resort to get me back my hard earned money. I hope you people can help us. Name-Dr. Atul Mohta Phone no- [protected] (Rajasthan) email id- [protected]@yahoo.in Please give the much needed attention to my request.