[Resolved] Idea Cellular — Balance deduct 20/01/2017 | |||||
Hi my idea number [protected], i had 11.51 rs balance in my number idea company deduct 3 rs charges for dialling number *123 .but i did not dial any number like that, when i called in customer care and i talked to mr rahul and he said i will not deduct your balance because you dial that number then he transfer to r sandeep he is superviser and again i explained everything but no one give my balance and say only i will not give you and without info disconnect the call 45 times (RAHUL, SANDEEP, ASHISH, RANJAY, SWATI). I want my money return please help me. idea company how can deduct money without any coast. Was this information helpful? | |||||
Feb 22, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jan 20, 2017 Idea Cellular Customer Care's response Hi Pintu, We regret the inconvenience. Your contact details are with us and we will get back to you soon. Regards, Naushad Verified Support Jan 21, 2017 Idea Cellular Customer Care's response Hi Pintu, As per your telecon with our customer service associate on 21st January 2017, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Mak | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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