[Resolved] Idea Cellular — Balance deducted and unwanted facility activated | |||
Dear idea company, M self anil thakur, I have an idea sim card no.. [protected]. I am facing some problem.Any time your company activate some scheme/facility in my sim card no [protected] and deducting my balance amount. So please i request you todeactivate all scheme/facility in my sim card no.[protected] and refund my deducted balance amount. Please contact to my other idea sim card no. [protected]. Thanks Regards, Anil Thakur Was this information helpful? | |||
Apr 13, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Mar 04, 2017 Idea Cellular Customer Care's response Hi Anil, We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly. Regards, Abhijit Verified Support Mar 05, 2017 Idea Cellular Customer Care's response Hi Anil, As per your telecon with our customer service associate on 5th March 2017, we wish to affirm that your concern has been acknowledged and request for VAS deactivation and refund has been initiated by us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline. Regards, Abhi Verified Support Mar 13, 2017 Idea Cellular Customer Care's response Hi Anil, As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Mangesh | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Just call to 155223 (Tollfree) number for Deactivate the service from your sim. It is the specific portal for detective VAS.
Thanks
ANGURAJ