[Resolved]  Idea Cellular — balance deducted by vas without consent

Address:Mumbai City, Maharashtra

Balance deducted on multiple occasions for some shayari service that i did not subscribe. Even checked the active vas and found none.
I called the customer support 198 and got a reply that 123 was dialled from phone which wasnt i reality.
Also the customer support executive hung up the call with blatant disregard.
There are numerous complaints put up on the net but no action has been taken so far.
These companies continue to rob the customer with fraudulent transactions
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Mar 19, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Feb 16, 2019
Updated by Fox Delta
Deduction are happening from 51998. Put an end to such frauds
Verified Support
Feb 16, 2019
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.  

Regards,
Prajakta
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