[Resolved]  Idea Cellular — balance deducted many times

Services of idea is very bad. Idea deducted my balance many times. First time it deduct 25 rs then 30 and then idea deduct 54 rs. I called to customer care many times but they are not refunding. Before this, my experience with idea was very good but now i thing that idea is fraud. They are not refunding my balance. And customer care employees are also not cooperative. When i called to customer care, they behaved not well. Idea duduct 109 rs from my main account. This is not right.
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Dec 5, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Nov 04, 2017
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience. We have initiated a complaint for the same under ref. no.[protected] and your shall hear on the same on 08/11/2017 02:01:00 PM.

Regards,
Lakshmi.
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