[Resolved] Idea Cellular — balance deducted without my knowledge and consent | |
Balance have been cut from my idea prepaid account without my knowledge and when i called customer care for help they just told me that isd message have been sent from my number which i have not sent. customer care executive have not listen to my complaint and have repeatedly told me that isd message have been sent i have not sent any isd messages from my cell phone ever. Was this information helpful? | |
Sep 13, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Aug 09, 2018 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused and delay in responding to your concern. We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist. Regards, Neha | |
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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