[Resolved]  Idea Cellular — balance deducting when am having balance in my main account without my consent

Hi, i am using idea network since 9 years, i started the recharge of 349 rs for unlimited calls and net 28gb, and main problem is network provider deducting the amount by activating unnecessary services automatically without my concern from main balance for every 3 days or every week when i am having the balance in main account. This is not fair, i already in porting mode if you provide good service i'll continue using the idea network or else i'll port to another network. This is the last n final request/warning.
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Oct 24, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2017
Idea Cellular Customer Care's response
Hi,

As checked, vas gaming service is been activated on your number & deactivation request is already taken and completed.

Regards,
Simranjeet Arora.
Sep 12, 2017
Updated by [email protected]
Why the vas services getting activated automatically without my consent
Sep 12, 2017
Updated by [email protected]
Why the vas services getting activated automatically without my consent
Sep 12, 2017
Updated by [email protected]
Worst network from Idea.
Verified Support
Sep 23, 2017
Idea Cellular Customer Care's response
Dear Customer,

As checked, while using internet wap service has been downloaded.

Regards,
Lakshmi.
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