[Resolved] Idea Cellular — balance deduction on my number

[Resolved] Idea Cellular — balance deduction on my number

S sumit asrani from Nagpur, Maharashtra

Sir today my 99 rs has been deducted from my account. Customer service did not give me proper reason for deduction sometimes they say you have downloaded a content sometimes they say you press a number while company calls for value added service kindly look into the matter my idea no. Is[protected] and return my money as soon as possible and idea wants to contact me contact me on [protected] Was this information helpful? No (0) Yes (0)
Jan 21, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 09, 2018 Idea Cellular Customer Care's response Dear Customer, As per our recent communication, we've informed you that you've been charged for WAP service for the given number. Also, waiver has been passed for the same. However, we request you to send SMS as STOP to 593350 to stop the flash SMS or else you can refer the below given steps to stop the flash service manually from your handset. For further assistance, kindly contact us on 12345 or 198. Refer to the below given steps to deactivate the Flash SMS:- - Go to your handset SIM Toolkit - Click on Idea Flash option - Tap on Activation - Click on Deactivate Regards, Lakshmi Dec 09, 2018 Updated by sumit asrani Only 50 rs I have got for 120 rs deduction Not satisfied I m going to PORT out now
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