Idea Cellular — balance deduction till zero balance

Oct 17, 2018

Updated by rohit2412 I received call from idea customer care, they were saying that balance deduction is due to some service sms sent by my phone as sim toolkit option is activated so I need to deactivate the same from my phone. but there is no any sim toolkit setting is present in my phone. I request idea to off all the settings from there end other than calling and sms so that i can recharge and use the balance on calling and sms only and refund my deducted balance.

Oct 23, 2018

Updated by rohit2412 Hi, Again deducted 1 rs for no reason, If Idea is not stopping this kind of deduction I will stop using its service and port my no. to some other service provider. no any permanent actions are performing by them and they are losing there valued customers day by day for this kind of service. My sympathy is with idea but I don't see any improvement on there service so I don't have any option except leave their service.

Thanks,
Rohit Mishra
[protected]

Oct 25, 2018

Updated by rohit2412 Again deducted 40 paisa for no reason, I get sms from [protected], [protected] between 12 to 1 every night after which balance get deducted. Please stop any service active to my no.

Oct 26, 2018

Updated by rohit2412 sms came from [protected] in hindi "Hum apko muft me Iphone7 bhejte hain" and again 50 paisa deducted from my balance. Any one looking into my complaint or not acknowledge the same.

Oct 29, 2018

Updated by rohit2412 same sms and deducted 50 paisa.