[Resolved]  Idea Cellular — balance is deducting frequently after 4g sim upgrade

I have upgrade my idea SIM to 4g. & after that my balance was started deducting due to of data usage but I kept my data off even though 4 paise is deducting very frequently. I have spoken to customer as well but they don't have answer about this problem.

Request you to look into this or I need to port to some other carrier..

Thanks
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Jan 28, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2017
Idea Cellular Customer Care's response
Dear Customer,

Apology for the trouble caused. Your issue has been initiated by us under ref. no.[protected] & you shall hear on the same by 29/12/17.

Regards,
Neha
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