[Resolved] Idea Cellular — balance robbing | |||
My name is bhavani shankar, mobile no [protected] Today i have received below message from idea cellular "thank you. We have received your request for service blue lima and it is being processed. Your blue lima has been activated. Amount charged is rs 35.00 /- for 1 week. Renewal charge is rs 35.[protected]@1 week. To deactivate sms stop to 155223". I have not send any request and my 35rs is deducted if we call customer care and complain about it they will say that you must have clicked something. To click i don't know what is bluelima and we are literate people we know what we are clicking as far as money is concern. Pls refund my money back. This very bad on idea services this way they are earning money. They are designing these kind of vas services especially to rob customers. Was this information helpful? | |||
Sep 23, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Aug 23, 2017 Idea Cellular Customer Care's response Hi, As checked, your vas service is active in your number. it's been activated with the consent of customer. Regards, Simranjeet Arora. | |||
1 Comment | |||
Comments
No there is no my consent. You people are robbing customers balance intentionally when we recharge full talk time. If there was my consent, why did I unsubscribe immediately. Please refund my balance.
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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