According to idea people i have not submitted my last vendor's (Airtel) bill and barred my number. I have submitted the proof to idea store three days back that i have already paid the bill amount. For unknown reasons my sim is still barred and every executive tells me the new story. This is my primary number and i am unable to do my important work.
They are not ready to take any complains and neither they are working towards the resolution of my problem.
Was this information helpful?
No (0)
Yes (0)
May 19, 2018
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2018
Idea Cellular Customer Care's response Dear Customer,
Apologies for the inconvenience caused. We would like to inform you, that the services for the mentioned number has been activated on 14/04/2018. For further assistance, kindly contact us on 12345 or 198.
I had a recharge of 199 then I meet 1.4 GB data offer daily base but after recharge not found me offer this is maney times with me please give me proper data other otherwise I complained to police and media against to Idea
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.
Regards,
Lavina