[Resolved] Idea Cellular — Barring phone services even after depositing payment.

Manish Joshi

from Jaipur, Rajasthan

Address:

Ajmer, Rajasthan, 421304

Siir,
I have paid my dues on 13 july 2016, but till date services has no been resumed. While taking payment they had assured it will start services in 3-4 hours but all fake. This my second time i am facing same kind of problem. Even i had seen many other customers complaining about same kind of problems with the company's collection centre. I doubt whether they are using customers money for their personal use or so. I had tried to call the centre many times but no reply, nor the company circle office phone numbers are no reply. Even on website he complaint section is showing error in uploading comments. Where should we go???

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Aug 26, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2016

Idea Cellular Customer Care's response Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Jul 19, 2016

Idea Cellular Customer Care's response Dear Customer,

As per your telecon with our customer service associate on 18th July 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Jul 20, 2016

Idea Cellular Customer Care's response Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular