Idea Cellular — barring the number - regarding payment of previous operator

Idea Cellular — barring the number - regarding payment of previous operator

R Ramakoteswar Nampalli from Hyderabad, Telangana

I have received below sms to my number [protected] from idea:- "as we have not received payment proof of your bill of rs 112.04 with your previous operator, you number will be disconnected by 18 sep-2020" I have already paid and sent mail with receipt to [protected]@vodafoneidea.com as suggested by customer care people There is response form 5 days except an auto acknowledgement There no service on my phone for 5 days, no sure why idea is playing these cheep tricks and telling everything is online and with worst customer care people My question is why idea is sending such nonsense sms to us? Can't they update the information their own? Or just siting and disturbing people. +1 photos Was this information helpful? No (0) Yes (0)
Idea Cellular customer support has been notified about the posted complaint. Sep 22, 2020 Updated by Ramakoteswar Nampalli I have received below sms to my Number [protected] from idea:- "As we have not received payment proof of your bill of Rs 112.04 with your previous operator, you number will be disconnected by 18 Sep-2020" I have already paid and sent mail with receipt to [protected]@vodafoneidea.com as suggested by customer care people There is no response form 5 days except an auto acknowledgement There no service on my phone for 5 days, No sure why IDEA is playing these cheep tricks and telling everything is online and with worst customer care people My question is why idea is sending such nonsense sms to us? Can't they update the information their own? Or just siting and disturbing people.
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