Idea Cellular — Because of problem at your end couldn't use 3G Internet Service

Address:

Mumbai City, Maharashtra

Dear Sir/ Madam, My Internet service (3G-1GB for 1 Month) was not working from 19th December 2014 but now problem has been solved in this month (4th February 2015) . I lodged complaint 12 to 13 times (through Idea Customer Care) also I followed up many times, they (Idea executives) were saying everyone facing same problem who has same postpaid plan (199 Postpaid Plan). Now its working fine but problem is that I couldn’t use your 3G Internet Services which was free for 3 months because of problem at you end. From this month its chargeable for me, Then what is use of free 3G Internet services which had given to me? I have not enjoyed this facility because of problem of your end. Kindly look into this matter and give me some concession like extend my Free Internet period. Kindly revert as soon as possible. Please find below details for your ready reference. My Idea Number – [protected] Name – Prajyot Prabhakar Mane Plan – 199 Postpaid Plan Regards, Prajyot Mane