[Resolved] Idea Cellular — Benefit did not received as per plan

rai_deepak

from Mumbai, Maharashtra

Address:	487551
Website:	M.ideacellular.com

I made a recharge of Rs. 69.00 on 25.02.17 for my mob. No. [protected].
As per plan shown on myidea website, I should get 1 GB 3G DATA but I got only 249 MB DATA. I am attaching screen shot in which it is very clear that 1GB dat in Rs. 69.00 for 28 days. They are cheating with us. They have done this type of cheating previously with me but I avoided that.
Please register my complaint and do the needful.

+1 photos

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May 15, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2017

Idea Cellular Customer Care's response Hi Deepak,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Regards,
Akshay

Mar 03, 2017

Updated by rai_deepak It is going to be 04 days but I did not get any response. Please check and reward back to me. I should get the benefits as per the details given by you at your website.