[Resolved] Idea Cellular — Beware of this worst idea network.

digitalsuni

from Bangalore, Karnataka

Address:

560059

My number is [protected] and i was ported from airtel last month. I am really disgusted with idea services. These sales guys and the customer care didn't explain me that they're not certified to provide the 4g network to iphone and irony is they use airtel network for 3g connection.
The call quality is the worst i've to mention here because the other person cannot here what you're talking and the calls will be disconnected ~6 times within a min.
I want to switch back to airtel or any other network now.
From now on i suggest my colleagues to never port or never go for idea.

Dear idea, instead of false advertising get idea yourself you loosers.

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Oct 3, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Aug 23, 2016

Harisharora55's response when I called 59059 to verify and activate my number. it says dial number does not exist. so I am unable to activate my both numbers. pls help me.
Harish
[protected]
[protected]@gmail.com

Verified Support

Aug 29, 2016

Idea Cellular Customer Care's response Hi,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Regards,
Yogesh

Verified Support

Aug 30, 2016

Idea Cellular Customer Care's response Hi,

We wish to affirm that your concern has been acknowledged and a complaint for call drop has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

Regards,
Viral

Aug 30, 2016

Updated by digitalsuni This maybe the 10th complaint I've been reporting and your sales person Mr. Bhanu [protected] who exaggerated your network before porting is also not responding any of my calls.
Make sure the issue should be resolved this time and I don't have time for this nonsense.
Hope you guys understand my frustration.

Verified Support

Sep 01, 2016

Idea Cellular Customer Care's response Hi,

As per your telecon with our customer service associate on 1st September 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Maroof

Verified Support

Sep 02, 2016

Idea Cellular Customer Care's response Hi,

We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Regards,
Yogesh

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Comments

Harisharora55

I port my two numbers [protected], [protected] from tata docomo to idea but I am unable to call 59059 to verify and activate. Please help and solve it ASAP.
my alternative number is [protected].

Idea Cellular Customer Care's response, Aug 30, 2016

Verified Support

Hi Harish,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Regards,
Sumeet

Idea Cellular Customer Care's response, Aug 30, 2016

Verified Support

Hi Harish,

As per your telecon with our customer service associate on 30th Aug 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Yogesh

Hiral Babariya

from Rajkot, Gujarat

Hi,

I am hiral babariya. Currently i am using uninor and i want portability to idea postpaid plan. I had applied for 299 idea postpaid plan. My mobile number is [protected].

I have get message from idea as rejected your request.

I want know rejection reason.

Thanks.

Idea Cellular Customer Care's response, Aug 30, 2016

Verified Support

Hi Hiral,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Regards,
Viral

Idea Cellular Customer Care's response, Aug 30, 2016

Verified Support

Hi Hiral,

As per your telecon with our customer service associate on 30th Aug 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Yogesh

Raghav Sen

from Murwara, Madhya Pradesh

Idea [protected] — i know my all outgoing and incoming call details

hi

in my mobile more of the important numbers deleted so give me all details of my outgoing and incoming calls details on this email id [protected]@gmail.com

Idea Cellular Customer Care's response, Aug 30, 2016

Verified Support

Hi Raghav,

Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile or write to email desk at [email protected]. You can also visit our website, www.ideacellular.com.

Regards,
Viral

rodigarg

from Ahmedabad, Gujarat

Sir,
I have recharged my idea number [protected] with 80 Rs two times on 10th Aug 2016 through online but reccieved only 80Rs and 160Rs deducted from my account.so kindly resolve this issue.

Idea Cellular Customer Care's response, Aug 30, 2016

Verified Support

Hi,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Regards,
Viral

Idea Cellular Customer Care's response, Aug 30, 2016

Verified Support

Hi,

As per your telecon with our customer service associate on 30th Aug 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Yogesh