[Resolved] Idea Cellular — Bill against complaint

Pankaj Kawatra

from Unnao, Uttar Pradesh

Address:

124001

Dear sir/mam
My self himanshu and my idea postpaid bill no. Is "[protected]". I realy disappoint for the idea bill genration. My last bill amout is 1040rupess but my mounthly rental plan is 499 unlimited calls and 3gb data every mounth. But 2nd time my bill is high and this mounth my bill is 1256 rupess how can is possible because i my mostly uses is only for calls and i cant sing k. B use in internet so why every mounth idea co. Include my extra internet charges. I highly request for trai (Telecom regularly authority of india) solve my problem because why i pay extra amount.
Thankyou
Regards
Himanshu
[protected]

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May 27, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2017

Idea Cellular Customer Care's response Dear Himanshu,

As per bill summary your previous bill is rs.1040.60, however after 4 march your internet usage was chargeable because of excess usage i.e 3842.59 mb along with roaming charges.

Regards,
Shruti