[Resolved]  Idea Cellular — bill amount paid for two times for postpaid on january 30, 2018 for [protected]

I have paid Rs352/ for postpaid idea mobile on 30 january thro'SBI Credit card.But local retailer told that the amount not received, .Since that was the last day for pay the bill I once again paid thro'IOB net banking on the same day.NO amount was return from the banks.I complained to customercare idea and they replied to send bank statements from 30/01/2018 to till date to verify any return amount of Rs352/I have sent two banks statements as they requried by e mail.After that they kept silent and not replied further for any thing.My bank SBI asked me to get a statement of not receiving the amount Rs352/
from ideaPl.help me