[Resolved] Idea Cellular — bill amount unnecessarily high

kanwarjit

from Panipat, Haryana

Address:	Ludhiana, Punjab, 141002
Website:	www.ideacellular.com

My name is kanwarjit singh and mobile number [protected]... I have been using this particular number since 5 years. My this number is attached with idea. Now in this bill cycle idea has made a bill ammount of 2297.00 inr. Which is too high to pay. And logically it also not to be paid. They are saying that i downloaded some wap which i even do not know.
My request is my bill ammount should be sort out first. Otherwise i wouldn't use idea. I can pay my normal bill ammount.

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Nov 24, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2018

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. As per our communication bill has been generated as per usage charges and plan rental. Hence we request you to clear all your dues to avoid the inconvenience.

Regards,
Prajakta