Comments
any update? The customer care representative is unable to answer my concern/queries. The representative was giving the unrealistic answers which are not acceptible from such big firm who has new slogan "Hum nahi banege ULLU". I believe the representative was not aware about the Idea system and she told that I will get the call from customer care within 24 hours to resolve the complaint. I awaiting the call since 5-6 days
On top of my billing concern, I need clarrification/details for below items-
1. When was my new sim got activated
2. When was my old sim got deactivated
3. From which IP/sim the internate usage happened on 23 June and the device/phone used.
On top of my billing concern, I need clarrification/details for below items-
1. When was my new sim got activated
2. When was my old sim got deactivated
3. From which IP/sim the internate usage happened on 23 June and the device/phone used.
anyone addressing my concerns?
Dear Customer,
As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused to you. We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular