[Resolved] Idea Cellular — bill paid but still shows unpaid
A
anna rose
I have paid my payment of idea postpaid bill on november 25th of 2019. But i still get messages regarding unpaid bill and also a legal notice. After payment also no connection was available because of which my many services was blocked. No proper service was available even after making complaints. Made calls to customer care, visited idea store but no actions were taken. They asked me to register complaint and forward a mail regarding the above issue to the concerned mailing address. No responses there too. They still keep on saying that the payment status is not updated. No one is ready to take action regarding this issue and i keep on getting email regarding payment not made
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Feb 11, 2020
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2020
Idea Cellular Customer Care's response Dear Customer,
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
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