[Resolved] Idea Cellular — billed again after paying the bill
B
borse vidya
from Surat, Gujarat
Address:
106 prasad panchamrut campus pal surat, 395009
Dear sir mam hamne date 17/06/19 ko 500/- rs bill bhara tha or mera number [protected] pripaid karvaya tha apke costomer care me 23 date ko bulaya or hamne pripeid ka bhi 500/- diya tha aaj muje msg aya ki apka bill pay krna baki hai hum costomer care me gaye to bataya apka 17 june se 23june ka bill baki hai or voh bhi 529/- rs hamara bill 17 date se update hota hai ye aapki manmani hai hamne six month se net nahi use kiya kyoki hamare yaha wifi hai firbhi hame itna bill diya gaya apki company lost me hai to hamare pass kyo dubble bill manga ja raha hai
Was this information helpful?
No (0)
Yes (0)
Aug 27, 2019
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2019
Idea Cellular Customer Care's response Dear Customer,
As per our recent communication, we've informed you that your your bill has been generated as per usage charges and plan rental. Hence we request you to clear all your dues to avoid the inconvenience.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment