[Resolved]  Idea Cellular — Billing discrepancies on dialer tone & internet

Address:Mumbai City, Maharashtra, 400068

Ref Comm Id# C1-[protected] ... complanerroneous charges in the Sep-Oct Bill of Rs 2743/-, On an average for over 2-3 years I have incurred charges of Rs 850-1200/- but this is too much. dialer tone / missed call alert services activated/ renewed without my consent, no one calls to confirm, but charges are levied, not willing to prove it. (show the voice recording if so, as proof), they have to reverse the charges at any cost, they cant take customers for ride, pl reverse in the current bill itself, Rs 249 & Missed call alert Rs 149/ I also doubt the charges applied in internet are irrelevant, according to my usage pattern It isn’t possible to spend so high, one of instance I, e 28th to 30th Sep I was in Goa and had connectivity issues, than how come get internet.
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Aug 9, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to inform you that your complaint for billing has been resolved. For further assistance, kindly contact Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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