| Address: | 411057 | | Website: | www.ideacellular.com |
I flew to usa on 6th may and activated the uc2999 plan for 10 days which got activated at the same day, but on 9th my services were barred without any intimation and, i'm in no contact with anyone from my country. I tried contacting idea over email (E1-[protected]) but you they have pathetic service provider team who doesn't have any "idea" on what's going on.
Then i checked my outstanding amount it was somewhere 9k i don't know how it happened but still i deposited some amount to activate my services then my credit limit went to 19k and still no response from idea and my services were still barred
Then after so many follow ups with ur service provider team who just went ahead and closed the request (E1-[protected]) without resolving it, i checked the outstanding amount again a two days later it became 30k rupees, i mean really since 2 days my phone wasn't working and the amount directly reached 30k what magic are u guys doing?
Then, when i arrived at pune i went to idea service shop at hinjewadi, and no surprise to me they were also clue less what's going wrong and didn't get the help from them as well.
My phone services were barred for a month, due to which i faced a lot of loss in my business.
On 6th the bill generated of rs46235 which was wrong off course and i again raised a complaint, which closed on 15 may without resolving it and also i have not received any call regarding that also.
My phone no. [protected]
Gaurav talreja Was this information helpful? | 
Post your Comment