[Resolved] Idea Cellular — Billing Error in the name for Feature Charges | |||
1. Reference is made to my Idea Mobile # [protected]. I submit the following for your kind necessary action:- i. I have been charged Rs.250 extra in the name of Feature Charges. In view of the above you are requested to kindly rectify the billing error and present the correct bill enabling me to pay the same ASAP. I Look forward to receiving a rectified bill. Regards Suraj Shrikant Khopkar [protected] Was this information helpful? | |||
Apr 4, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Feb 27, 2017 Idea Cellular Customer Care's response Hi Suraj, We regret the trouble with your Idea mobile bill. We'll check this and update u soon. You can also call 198 from your Idea mobile for further assistance. Regards, Mak Verified Support Feb 27, 2017 Idea Cellular Customer Care's response Hi Suraj, As per your telecon with our customer service associate on 27th February 2017, we wish to affirm that your concern has been acknowledged and request for pack deactivation has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline. Regards, Mak Verified Support Mar 02, 2017 Idea Cellular Customer Care's response Hi, As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Tudor | |||
 1 Comment | |||
Comments
I have done 4G recharge on [protected]. But whenever network declines to 3G, 2G. Amount gets deducted from main balance. This in inappropriate. E.g. taking first class ticket and have to pay extra if want to seat in economy class. Please refund the deducted amount
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