[Resolved]  Idea Cellular — billing for 5 years inactive number

Address:

Pune, Maharashtra

Mail content which i sent to idea customer care:

I used the number [protected] from the year 2007 to the year 2011. I closed this connection and i shifted my work from pune to chennai. Since the year 2012, i didnt used this number. I understand this number is alloted to some one else after me.

Surprisingly all of sudden, i received a mail in the year 2016 to pay the due amount for this connection.

Again last month i received a mail mentioning that amount due is inr 3042 and to pay the amount before 9th sep'17 or to appear before the court.

Without knowing the background of the issue i paid the amount to avoid any action.

Since then i am following with idea customer care to show the back up for inr 3042, but till today i didnt received the due back up calculation.

Following are the questions which i expect idea customer care to answer:

1) back up for inr 3042. If you are not able to provide the back up how i am responsible to pay the amount
2) why there is no follow up from your side for pending due from the year 2012 to the year 2016.
3) in one mail you are mentioning this mail id ([protected]@yahoo.com) is registered against this mobile number and in another mail you are mentioning this mail id is not registered in your records.
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Even after so many mails to idea customer care to close this connection till today there is no official mail that my account is closed from idea cellular. I wonder whether they planned to charge me after 5 years for this inactive number.
Regards
Vinothkumar m