[Resolved] Idea Cellular — Billing issue from last 3 month | |||||
Dear sir/madam, My self jagveer singh sibber i have an issue with idea cellular company having billing issue i have already paid an amout extra to company before billing date. Then also company barred my idea sim from last 3 month. My postpaid number is [protected] requested sir pls rase this issue with company and resolve it properly.. Was this information helpful? | |||||
Nov 5, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 04, 2016 Idea Cellular Customer Care's response Hi Khaira, Sorry that we gave you a reason to be upset with us, will call you to share an update. Regards, Esther Verified Support Oct 05, 2016 Idea Cellular Customer Care's response Hi, As per your telecon with our customer service associate on 5th Oct 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Sagar | |||||
2 Comments | |||||
Comments
I had recharged with rs.1498 for 3g/4g before 15 days but till date i dident get 3g speed. after complaint they gives next date.
My number - [protected]
date of recharge - 17/9/2016
I want refund.
Complaint number - 1-[protected].
My number - [protected]
date of recharge - 17/9/2016
I want refund.
Complaint number - 1-[protected].
Idea Cellular Customer Care's response, Oct 4, 2016
Verified Support
Hi Ajit,
We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.
Regards,
Esther
We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.
Regards,
Esther
Idea Cellular Customer Care's response, Oct 5, 2016
Verified Support
Hi Ajit,
As per your telecon with our customer service associate on 5th Oct 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Regards,
Sagar
As per your telecon with our customer service associate on 5th Oct 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Regards,
Sagar
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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I want to inform you that i am a regular customer of your company having mobile no. as [protected]. From last few months your company is deducting amount for activating some unwanted services from my main balance without my consent. i do not need such services. so kindly pay back my deducted amount within 7 days. Amount Deducted 515
We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.
Regards,
Esther
As per your telecon with our customer service associate on 5th Oct 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.
Regards,
Sagar