Like the complaints of other users i have the same problem. Idea is deducting my balnce from my idea prepaid number. In a day 60_80 rs. are deducted by idea. Yet i had not purchased any game but customer care officers said that i had purchased so my blance is deducted. Plzzz deactivate this game. I had called many times in customer care bt everytime i heard that my blnce is deducting bcz i purcahsed the game. Plzz hlp me as soon as possible
Was this information helpful?
No (0)
Yes (0)
Mar 6, 2017
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2017
Idea Cellular Customer Care's response Hi Preety,
We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.
Regards,
Tudor
Verified Support
Feb 03, 2017
Idea Cellular Customer Care's response Hi,
As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment