[Resolved]  Idea Cellular — blocked sim exchange not activating

I kamlesh kumari, was using idea mob no: [protected] which is registered so many places, by mistake blocked, replaced with new sim no:[protected], submitted documents as adhar card, as a same id, during purchase old sim, three times vide sim exchange sl no:[protected] & c[protected], & c[protected] sim not activated? As i have given same id proof. Help me out plrase.
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Mar 6, 2020
Complaint marked as Resolved 
SIM has been activated but internet access not activated even though I recharged Rs 379/=for 6GB data pack
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Mar 03, 2020
Idea Cellular Customer Care's response
Dear Customer,

As per our communication, you've confirmed that your concern has been resolved. Hence, the case has been closed. For further assistance, kindly contact us on 12345 or 198.

Regards,
Prajakta
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