[Resolved] Idea Cellular — Blocking of sim

pramod734302

from Gurgaon, Haryana

Address:

Kanpur, Uttar Pradesh, 208008

Hi, sir,
My name is pramod kumar and i have lost my idea prepaid sim card.
O, i want to block my sim card immediately, so that anyone cannot make use of it illegally.
Please acknowledge me asap.
I shall be highly obliged to you for this kind work.
Currently, i am in kanpur. plz block my sim mobile no. [protected] of idea as it is lost.
From
Pramod kumar
Smq-3 by2
Air force station
Chakeri
Kanpur
Up-208008

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Aug 27, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2016

Idea Cellular Customer Care's response Dear Customer,

We deeply regret the inconvenience. We have your contact details. Please give us some time so that we can get in touch with you and discuss your concern.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Jul 07, 2016

Idea Cellular Customer Care's response Dear Customer,

We are sorry to hear the loss of your SIM card. SIM deactivation requires validation of your details. We request you to contact nearest My Idea to block the SIM or contact customer care at 12345 from your other Idea Mobile or use link: http://www.ideacellular.com/customer-care/need-help/idea-office-locations to call customer care from non Idea mobile. You can also visit our website www.ideacellular.com or http://bit.ly/1nbfoqO to locate nearest My Idea.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Jul 07, 2016

Idea Cellular Customer Care's response Dear MANEESH GP,

We understand your concern and regret the inconvenience. To assist you further, please share your Idea mobile number and alternate contact details. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

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Comments

MANEESH GP

from Bhuvanagiri, Tamil Nadu

Here in my location kaniyapuram .. I can't make calls and no can call me.. just use mobile data only .. now It's above 5 hrs we are offline... what's the real problem... It problem including all idea coustemers in this location...