[Resolved]  Idea Cellular — bluelima service is activated without my permission

Address:Pune, Maharashtra, 411014

Idea service provider has activated bluelima service on my idea number [protected] and charged rs.35/- for this. And this is done without my permission. Well, i even don't know anything about bluelima. I have just searched about this bluelima service on internet, there are other idea users also who are suffered from this. Why idea cellular has activated this service on my number without my permission? I want to refund my balance of rs 35/- and deactivate this service from service provider side.
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Oct 10, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2017
Idea Cellular Customer Care's response
Hi,

As checked, your vas service is active.it's been activated with the consent of customer, to deactivate sms STOP to 155223.

Regards,
Simranjeet Arora.
Complaint comments 

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In extra mobail bil in postpaid bil
Idea Cellular Customer Care's response, Sep 21, 2017
Verified Support
Dear Customer,

We request you to elaborate your concern to assist you.

Regards,
Lakshmi.

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