[Resolved] Idea Cellular — bluelima services fraud
M
mohammad akhlakh
from Ichalkaranji, Maharashtra
I got a sms mentioning bluelima service being activated and rs.35 being deducted for the same.. And surprisingly i hadn't requested for the same anytime... This seems to be a fraud with customers as vas is activated and customer is charged unnecessarily without his consent... Trai must look into this matter.. [protected]... I want my refund money idea... Or else you will have to face consumer court
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Sep 21, 2017
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2017
Idea Cellular Customer Care's response Hi Mohammad,
As checked, vas service is active in your number and it's been activated with the consent of customer.to deactivate the vas service sms STOP to 155223.
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