[Resolved]  Idea Cellular — broadband connection bill settlement

Address:Pune, Maharashtra, 411035

Case no.:- lok-b/feb18/2991

Dear customer,

Greetings of the day.

This is to inform, you are requested to attend lok adalat at pune district legal services authority, district court, shivajinagar, pune 411005 on 10-feb-18 from 10.30 am to 3.00 pm for settlement of your account[protected] /.

As per the agreement signed, you have agreed to pay the outstanding dues of rs.1811 however, you have failed to keep your commitment.

Thereafter despite of repeat requests and reminders by our company representatives, you have not paid the said outstanding amount till date.

In case if you are making payment before the lok adalat date, please feel free to call :- [protected]

You can pay your bill amount by any of the below payment modes:

· use our self pay service :- https://selfcare.ideabroadband.com/jsp/customer/Login.jsp

· to make the payment through cash or cheque - visit your nearest my idea showroom.

We value your association with idea, looking forward for your cooperation!

Now in november 2016 after paying all the amount i terminated the connection and i was given ticket number, tct[protected]. And now i am made aware that i have bill pending and a case in lok adalat. What is the hassle here i do not understand
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Feb 23, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Jan 22, 2018
Updated by sandepp pathak
And the number I called provided in email the operator was so rude and was saying "meet in the court"
Verified Support
Jan 23, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. We're unable to fetch any details from the given contact number as well as account number. Hence, we request you to share us your Idea contact number for which you're facing the issue. Also, we request you to share us the complete customer care executive details to assist you better.

Regards,
Lavina
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