[Resolved] Idea Cellular — Call drop issue

Harish Munigela

from Hyderabad, Telangana

Address:	Ranga Reddy, Andhra Pradesh, 500019
Website:	www.ideacellular.com

Hi Team,

I have raised a complaint on call drops issue on 15th March 2016, Communication id is c1-[protected]. Each time they are closing the request with out providing resolution. They are saying as per the company process, they will close any ticket even if it's not resolved with in 7days.
I am using idea since 2 years and facing this issue after converting into 4G.

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Aug 7, 2021

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Comments

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 5th April 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular