[Resolved] Idea Cellular — Call drop issue has not resolved

sureshtelu

from Chennai, Tamil Nadu

Address:

560016

I have raised a complaint about call drop issue for 6 times. every time it was closed by the idea network people without proper solution. complaint detail are below.

(1) c1-[protected]
(2) c1-[protected]
(3) c1-[protected]
(4) c1-[protected]
(5) c1-[protected]
(6) june 18th complaint details are not available

How can idea people can close my complaints without a proper solution?

How much time one can weight? it is permissible, if someone ask their customet to weight one week for proper resolution.

On what basis idea is looting money from me without a service? please make a note that i am facing problem from past one month.

As the problem is from idea network, i have asked them to disconnect my postpaid connection immediately. they were telling it is not possible to close at the middle of month.

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Aug 27, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2016

Idea Cellular Customer Care's response Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Jul 08, 2016

Idea Cellular Customer Care's response Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular