[Resolved] Idea Cellular — call drops are so much frequents at Solan, Himachal Pradesh | |
Dear Sir/ madam,
I have an idea prepaid number [protected] and i reside at MM medical College, Sultanpur road, Kumarhatti, Dist-Solan ( Himachal).
The call drops at my place are so frequent that it is just impossible to complete even a one minute call. i tried several times to register a complaint for call drops but i was not able to talk to idea call executives because of call drop inbetween !!
the idea post paid services are doing fine in this area.This thing has been observed by my other collegues and friends also. i am unable to understand this discrepency in call drop between prepaid and post paid.
we are very much aggrevied by this third class quality by so called first class company. Once we have shared this issue with idea officials who visited our college in regard to corporate numbers and they promised to look into the matter. But nothing was done.
Plz do something idea people... as our is remote area and idea is the only option available here we are being exploited by idea by giving third class services.
Dr Rajesh Garg. Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |
3 Comments | |
Comments
Dear Customer,
As per your telecon with our customer service associate on 18th July 2015, we wish to affirm that your concern has been acknowledged and a complaint for call drop has been initiated by us under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 18th July 2015, we wish to affirm that your concern has been acknowledged and a complaint for call drop has been initiated by us under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
As per your telecon with our customer service associate on 21st July 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 21st July 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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We regret the inconvenience caused. We have your contact details. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular