Idea Cellular — Call rate charged double without informing

Address:

Mumbai City, Maharashtra, 400098

Hi,
I have 3 number which are under cug plan. [protected], [protected], [protected]. All mobile numbers call rates are doubled without intimating
In december i have been charged rs. 0.30 per call and from jan 17 2016 i have been charged rs. 0.60 per call.
2016 please refer attached bill herewith for proof for december month. Only one attachment can be uploaded so cannot upload bills for other months.
1. I have been charged rs. 0.10 for below call
204 15th jan[protected] a 11 39 12 1.20
2. I have been charged rs. 0.30 for below call
202 14th jan[protected] a 00 09 1 0.30
3. I have been charged rs.0.45 for below call
217 17th jan[protected] a 00 19 1 0.45
4. I have been charged rs. 0.60 for below call
218 17th jan[protected] a 01 04 2 1.20

I have charged double. No one helped me out. I have been facing problems and tortured by idea from last 7 years. Please verify with idea for verification. I have been already register complaint for call drop and network issues. All issues are closed without any solution. Please verify it from idea for request number c1 [protected] c1 [protected] c1 [protected].

I want my extra bill which i have paid to avoid service barring due to non payment. I want reversal for call drops. I want promise from idea that they will not torture me by any means is future.