Idea Cellular — Calling

Address:

H No. 102, Hali, Chandel, Pernem Goa

I do a recharge of 599 everytime. But I can't call any number. Whenever I call, it says the number is incorrect. No matter what the number is. I can't change the sim also as it was bought in Karnataka during college days. Now I reside in goa. The Idea store guys refuse to give me another sim. Also porting from one state to other using the same operator is also not available. Very very frustrated as even after paying so much money for the recharge, the calls are not going through.