[Resolved]  Idea Cellular — calling problem while incoming and outgoing

I have full network in my phone but when i try to call anyone i am not able to call same problem for incoming calls also when anyone wants to call me. They will got either engage tone but my phone is working on internet and massage. If i able to use massage and internet service then why calling service is stop without any before information. This problem is coming from friday 30 nov 2018 eveing and still is not resolved.
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Jan 2, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2018
Idea Cellular Customer Care's response
Dear Customer,

As per our recent communication, we've informed you to visit the nearest Idea store to cross check with your SIM card once. If the issue still persist, kindly contact us on 12345 or 198.

Regards,
Lakshmi
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